Felix Daraban Email & Phone Number

Cluj, Romania

Cluj-Napoca, Cluj, Romania

- Ensure software quality throughout the software development life cycle;- Test the software to ensure that the requirements and specifications are respected;- Create and execute test cases based on the requirements, find and report existing bugs;- Write automated testing scripts (Cypress), keep the GitHub project up to date with the test files;- Create.

Cluj-Napoca, Cluj, Romania

- Manage the customer portfolio, ensuring that the services ar being delivered as per contracts;- Create and update the procedures and documents necessary for the Helpdesk department;- New hire training; provide constant support, training and guidance for the Helpdesk agents;- Closing tickets, cost correction & validation, sending final reports to.

Cluj County, Romania

- First point of contact for clients that request assistance via email or phone;- Monitor and coordinate assigned tickets, ensuring correct actions taken towards resolution;- Facilitate communication between clients and partners, as well as between relevant departments;- Solve each ticket according to the contract terms and SLA, send the closure report to.

LeadGenius is the most efficient way to equip sales and marketing teams with custom B2B lead data at scale. Our data experts conduct ongoing research to automatically supply teams with accurate contact information and hard-to-acquire data points for your most valuable buyer personas.By combining a remote global workforce, custom data, and machine learning.

Cluj Napoca, Romania

Translating from english to romanian, as well as other online projects.

Cluj Napoca

- Optimizing the department by managing the stocks and monitoring the profitability;- Organizing the schedule and the team's activity, evaluating the quality of work;- Mentoring and assisting the new employees;- Interviewing new potential assistants, managing human resources;- Periodically taking on the role of store manager, with all the responsibilities.