Felix Moreno Email & Phone Number

Providence, Rhode Island Area

Providence, Rhode Island Area

Providence, Rhode Island Area

Provided support to users by troubleshooting hardware and software issues on printers, desktops, and laptops reducing downtime and maintaining a satisfied user baseBuilt laptops using Dell Kace and tailoring specifically to department needs for new user deploymentsCollected terminated users laptops, retrieving data as requested and proceeding to wipe hard drives adhering to company policyProvided technical support to company projects and initiatives

Maintained high on-air quality by ensuring all programs and commercials ran un-interrupted while staying FCC compliant for both ABC6 and its sister station The Livewell Network Segmented and played syndicated programming daily for on air use Edited, uploaded, and played more than 100 local commercials a day Tuned in satellite feeds and microwave shots daily for program dubbing and live coverage

Developed 50+ computer graphics daily using Inscriber for on air use during live newscast resulting in clean information relay to viewersEnsured high on air audio quality by operating audio board, opening and closing microphones for news anchors and reporters and playing other natural sounds during live newscast

Compiled and filed online public documentation for FCC in compliance with FCC regulationsSet up and operated camera and audio equipment for commercial and news productions for clean on air coverageAssisted in post-production editing commercial and news segments resulting in client satisfaction and high quality news segments

Helped migrate users from Microsoft Office Communicator 2007 to Microsoft Lync 2013Provided support to users by troubleshooting basic hardware and software issues on printers, computers, and laptops reducing downtime and maintaining a satisfied user baseI coordinated with administrators to uninstall and keep track of unauthorized software on a weekly basis of over 150 machines across 6 different offices resulting in a safe network and workspaceBuilt laptops and desktops using Windows Deployment Server (WDS) and tailoring specifically to department needs for user deployment Ran benchmark tests on laptops and desktops using PassMark’s Performance Test to evaluate performance and to ensure full machine functionality Maintained 8 copiers twice a day, filling paper, putting new toner ink, and general maintenance resulting in functional copier machines

Maintained organization and cleanliness of storefront and food preparation area. Managed and processed register and food orders for restaurant resulting in over $800 of sales daily.

Computer Networking Certificate, Computer Networking

Information Technology

Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes.

Associate Of Science (As), Video And Audio Production, Gpa 3.75, Deans List

Relevant Courses include: News Production, Digital Film Making, Audio Production, Radio Communications