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Felix A. is listed as Business Analyst IIBA-CBAP | Project Manager PMI-PMP | PRINCE2 | Certified Scrum Master SMC | Six Sigma at Loblaw Companies Limited, a with 15316 employees, based in Winnipeg, Manitoba, Canada. AeroLeads shows a matched LinkedIn profile for Felix A..
Felix A. previously worked as Customer Service Sales Support at Loblaw Companies Limited and Business Analyst at The Initiates Plc. Felix A. holds Bachelor'S Degree, Physics Education from Delta State University, Nigeria.
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At Loblaw Companies Limited, my strategic approach has ignited a 35% jump in customer satisfaction, fostering a 20% leap in customer loyalty revenue growth. This has been achieved through meticulous customer feedback analysis and targeted cross-selling tactics, notably lifting transaction values by 15%. Previously, as a Business Analyst at The Initiates Plc, I honed skills in process re-engineering and quality assurance, leading to a substantial 20% boost in operational efficiency and a remarkable 98% compliance rate. These efforts have mitigated risks and fortified our organization's reputation within the regulatory landscape. Our team's dedication to enhancing stakeholder engagement and optimizing communication across departments underscores our collective commitment to excellence and innovation.
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Winnipeg, Manitoba, Canada
• Implemented strategic approach leading to 35% surge in customer satisfaction and 50% increase in product awareness.• Achieved 95% issue resolution rate, boosting customer confidence in product offerings.• Introduced systematic approach to analyze customer feedback, resulting in 12% increase in overall satisfaction.
Port Harcourt, Rivers State, Nigeria
• Led stakeholder engagement activities resulting in a 20% surge in participation.• Spearheaded a process re-engineering project, reducing paperwork by 70% and enhancing communication flow.• Managed the implementation of the Sage software project with a 99% execution rate.
Nigeria
• Orchestrated the development and refinement of project coordination strategies, achieving a 98% success rate in project implementation.• Applied agile methodologies to project management, resulting in a 20% improvement in project delivery timelines. Successfully completed multiple sprints, meeting or exceeding client expectations.• Coordinated and reported ongoing project to key stakeholders leading to 98% project goal alignment• Identified upsell and cross-sell opportunities, resulting in a 22% increase in portfolio revenue growth over 3 years.• Identified potential project risks early in the development lifecycle and implemented proactive mitigation strategies. As a result, project issues were minimized, leading to a 98% success rate in project implementations• Proficiently managed Service Level Agreements (SLAs) with clients, ensuring operational efficiency and cost-effectiveness.
Lagos
• Captured and documented stakeholders' requirements for an LMS software, ensuring clear communication.• Facilitated cross-functional workshops and implemented communication strategies to reduce miscommunication-related errors by 25%.• Led the negotiation process for an e-learning software development upsell, closing a $0.7 million deal.
Lagos, Nigeria
• Implemented cost-effective sales strategies using digital marketing techniques, resulting in a 35% revenue increase in 6 months.• Collaborated with cross-functional teams to streamline RFP responses, leading to enhanced bid-win rates and revenue opportunities.• Established a customer feedback handover system, increasing customer satisfaction by 20%.
Lagos, Nigeria
Other employees you can reach at loblaw.ca. View company contacts for 15316 employees →
Brenna Schultz
Colleague at Loblaw Companies LimitedLittle Falls, Minnesota, United States
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Lori Ehler
Colleague at Loblaw Companies LimitedOsgoode, Ontario, Canada
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Arminda Palcuto
Colleague at Loblaw Companies LimitedWinnipeg, Manitoba, Canada
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Linn Zaw
Colleague at Loblaw Companies LimitedMyanmar
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Krysten Morin
Colleague at Loblaw Companies LimitedOntario, Canada
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Emine Yanbeyi
Colleague at Loblaw Companies LimitedTürkiye, Turkey
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Amanda Watson
Colleague at Loblaw Companies LimitedWinnipeg, Manitoba, Canada
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朱际赏
Colleague at Loblaw Companies LimitedDongguan, Guangdong, China
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Adrian Macalisang
Colleague at Loblaw Companies LimitedNorthern Mindanao, Philippines
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Sandip Prajapati
Colleague at Loblaw Companies LimitedPune, Maharashtra, India
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Quick answers generated from the profile data available on this page.
Felix A. works for Loblaw Companies Limited.
Felix A. is listed as Business Analyst IIBA-CBAP | Project Manager PMI-PMP | PRINCE2 | Certified Scrum Master SMC | Six Sigma at Loblaw Companies Limited.
Felix A. is based in Winnipeg, Manitoba, Canada while working with Loblaw Companies Limited.
Felix A. has worked for Loblaw Companies Limited, The Initiates Plc, Harrybaker, Powerex Limited, and Purssion Limited.
Felix A.'s colleagues at Loblaw Companies Limited include Brenna Schultz, Lori Ehler, Arminda Palcuto, Linn Zaw, and Krysten Morin.
You can use AeroLeads to view verified contact signals for Felix A. at Loblaw Companies Limited, including work email, phone, and LinkedIn data when available.
Felix A. holds Bachelor'S Degree, Physics Education from Delta State University, Nigeria.
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