Felicia Chan

Felicia Chan Email and Phone Number

Client Communication Specialist at BCI @ BCI
victoria, british columbia, canada
Felicia Chan's Location
Greater Vancouver Metropolitan Area, Canada
About Felicia Chan

With a background in content writing, I've written everything from blog posts to social media captions for a variety of industries. Whether it be guiding readers to a CTA or an 'aha' moment, I make their experience as easy and enjoyable as possible through clear writing.

Felicia Chan's Current Company Details
BCI

Bci

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Client Communication Specialist at BCI
victoria, british columbia, canada
Website:
bci.ca
Employees:
2035
Felicia Chan Work Experience Details
  • Bci
    Client Communication Specialist
    Bci Oct 2023 - Present
  • Reductress
    Contributing Writer
    Reductress Jul 2023 - Present
  • Small Business Bc (Sbbc)
    Marketing And Communications Coordinator
    Small Business Bc (Sbbc) Apr 2023 - Sep 2023
  • Small Business Bc
    Marketing And Communications Assistant
    Small Business Bc May 2021 - Mar 2023
    - Wrote for Export Navigator and BC Marketplace’s web, e-newsletter, and social media channels following each brand’s respective style guides.- Led and executed Export Navigator’s blog strategy: Researched and wrote content for educational articles on exporting, monitored and analyzed SEO keywords to optimize blog posts for increased organic tra ffic, and interviewed subject matter experts.- Helped write and edit client success stories for Export Navigator.- Provided ad-hoc copywriting and editing help for assignments across the Special Projects team
  • Worksafebc
    Communications Co-Op
    Worksafebc Sep 2019 - Apr 2020
    - Wrote internal news articles on upcoming events; profiled various IT teams and individuals within the organization.- Copyedited WorkSafeBC magazine.- Used Google Analytics to report on engagement levels for intranet content, andanalyzed key performance metrics.
  • Safe Software
    Digital Marketing Intern
    Safe Software Jan 2019 - Apr 2019
    - Used Pardot to build out and implement the information architecture of an email marketing campaign for Safe Software’s Recent Graduates program.- Wrote email copy, including UI text that navigated recent grad users through the program’s onboarding process.- Revamped the Free FME Licenses for Recent Graduates landing page and designed the signup form using UX writing best practices.
  • Her Campus Media
    Content Writer
    Her Campus Media Jan 2018 - Dec 2018
    - Pitched article ideas to HC editors- Research topic for approved stories- Submitted articles by assigned deadline for bi-weekly posting
  • Mining.Com
    Editorial Assistant
    Mining.Com Feb 2018 - Jun 2018
    - Wrote news articles covering the global mining industry- Monitored Reuters and Bloomberg’s databases for relevant mining industry news to syndicate - Responsible for writing excerpts, tagging, formatting, and choosing image and caption when posting news and press releases on MINING.com through Wordpress - Transcribed and edited audio interviews- Edited and approved email digests on Wordpress- Shared news content on company social media pages (Twitter and Facebook)- Created graphs and updated spot prices of metals on Google Sheets-Led staff training and taught editors how to run Pardot, WordPress and Office 365
  • Aiesec
    Exchange Participant Manager
    Aiesec Sep 2015 - May 2016
    - Made weekly cold calls to prospective exchange students, and conducted one- on-one consultations - Supported students through application process- Event planning for AIESEC’s exchange participant conference: Edited PowerPoint presentations, and delegated tasks to other volunteers on the organization committee- Promoted the conference on social media

Felicia Chan Skills

Microsoft Office Customer Service Communication News Writing Research Adobe Creative Suite Academic Writing

Felicia Chan Education Details

Frequently Asked Questions about Felicia Chan

What company does Felicia Chan work for?

Felicia Chan works for Bci

What is Felicia Chan's role at the current company?

Felicia Chan's current role is Client Communication Specialist at BCI.

What schools did Felicia Chan attend?

Felicia Chan attended Simon Fraser University.

What skills is Felicia Chan known for?

Felicia Chan has skills like Microsoft Office, Customer Service, Communication, News Writing, Research, Adobe Creative Suite, Academic Writing.

Who are Felicia Chan's colleagues?

Felicia Chan's colleagues are Brian Morton, Krista Robinson, Denise Jones, Derek Spronck, Nicholas Cevallos, Nicole Labossiere, Daryl Jones.

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