Business Analyst
Current• Actively participate in cross-functional teams to collect and prioritize business requirements, achieving a notable operational efficiency.• Employ data analysis and visualization tools, including Excel and Microsoft Visio, generating data-driven insights that substantially enhance decision-making processes. • Compile and maintain comprehensive business requirement documents, business case, user stories following invest principle, and acceptance criteria using gherkin syntax, ensuring precise and transparent communication among stakeholders.• Collaborate with project managers to define project scope and objectives, resulting in the successful delivery of projects within specified timelines and budgets.• Facilitated stakeholder meetings and workshops to elicit and refine business requirements, ensuring a deep understanding of their needs and objectives.• Evaluate existing business processes and workflows, identifying opportunities for streamlining and automation, which led to a 12% reduction in operational costs.• Develop and maintain detailed process documentation, flowcharts, and business process models to enhance transparency and support process improvement initiatives. • Prepare Test Plan with scenarios and Test Cases, detailing the Test Steps. • Performing system testing to ensure that development is in line with functional specification