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Femisola A. Email & Phone Number

Customer/Technical Account Manager| B2B Saas| Customer Onboarding Specialist| Account Management| Customer Advocacy & Retention at Benevity
Location: Calgary, Alberta, Canada 6 work roles 1 school
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Current company
Role
Customer/Technical Account Manager| B2B Saas| Customer Onboarding Specialist| Account Management| Customer Advocacy & Retention
Location
Calgary, Alberta, Canada
Company size

Who is Femisola A.? Overview

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Quick answer

Femisola A. is listed as Customer/Technical Account Manager| B2B Saas| Customer Onboarding Specialist| Account Management| Customer Advocacy & Retention at Benevity, a company with 654 employees, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Femisola A..

Femisola A. previously worked as Client Success Manager at Benevity and Technical Account Manager at Railz. Femisola A. holds Bachelor Of Science - Bs, Health Services/Allied Health/Health Sciences, General from Mount Royal University.

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Email format at Benevity

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Benevity

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Profile bio

About Femisola A.

Experienced Customer Success Manager with 5 years of expertise as a Client Data Specialist and 2 years of experience as a Technical Account Manager. Skilled in driving customer retention and growth, ensuring client health and satisfaction, and fostering strong stakeholder relationships. Proficient in B2B SaaS environments. Proven record of successfully proposing technical solutions by presenting complex concepts in easy to understand terms and building strong, long-lasting relationships with senior executives and project level resources.A dedicated CSM who works in tandem with sales, marketing, product and engineering teams to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.

Current workplace

Femisola A.'s current company

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Benevity
Benevity
Customer/Technical Account Manager| B2B Saas| Customer Onboarding Specialist| Account Management| Customer Advocacy & Retention
calgary, alberta, canada
Website
Employees
654
AeroLeads page
6 roles

Femisola A. work experience

A career timeline built from the work history available for this profile.

Client Success Manager

Current
Aug 2024 - Present

Technical Account Manager

Canada

Railz is building the foundation for the future of finance with the largest financial data network. Our API connects to major accounting, banking, and eCommerce platforms to provide you quick access to normalized and analyzed financial data on your small and medium-sized customers.Monitored customer adoption and stakeholder engagement, ensuring seamless.

May 2022 - Aug 2023

Administrative And Project Assistant

Calgary, Alberta, Canada

- Provided support to various programs and projects including the Civil Claims Duty Counsel (CCDC) Project and the Queen's Bench (QB) Amicus Program, including but not limited to shift management, program data compilation, client intake and follow-up- Responded to public inquiries submitted via phone and by email Supported Client Based Projects and data.

Dec 2021 - Mar 2022

Research And Client Data Specialist

Calgary, Alberta, Canada

- Performing regular data integrity and quality audits with CMS, CRM and Salesforce- Ensured timely and successful delivery of research and data collations according to client needs and objectives- Assisted with all communication pieces pertaining to the collection of quantifiable and qualitative data through surveys and other evaluation.- Mined data from.

May 2021 - Nov 2021

Specialist, Mastercard And Visa Debit Dispute Resolution

  • Built skills using SAP, CRM, MCAT, Mastercard Connect and PEGA digital systems to resolve both mastercard and debit card inquiries.
  • Effectively translated and shared knowledge with team members both internally and externally, fostering seamless collaboration and information dissemination. Gained a comprehensive understanding of business.
  • Helped customer with their banking needs through engaging conversation, asking great questions and actively listening with acknowledgment and empathy.
May 2020 - May 2021

Everyday Banking Specialist I

May 2020 - Dec 2020
Team & coworkers

Colleagues at Benevity

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1 education record

Femisola A. education

FAQ

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What company does Femisola A. work for?

Femisola A. works for Benevity.

What is Femisola A.'s role at Benevity?

Femisola A. is listed as Customer/Technical Account Manager| B2B Saas| Customer Onboarding Specialist| Account Management| Customer Advocacy & Retention at Benevity.

Where is Femisola A. based?

Femisola A. is based in Calgary, Alberta, Canada while working with Benevity.

What companies has Femisola A. worked for?

Femisola A. has worked for Benevity, Railz, Pro Bono Law Alberta, Calgary Immigrant Women'S Association, and Atb Financial.

Who are Femisola A.'s colleagues at Benevity?

Femisola A.'s colleagues at Benevity include Levi Balan, Jessica Gransaull, M.Ed., Kayleigh Rankine (Pearce), Joan Buccat, and Henry Roper.

How can I contact Femisola A.?

You can use AeroLeads to view verified contact signals for Femisola A. at Benevity, including work email, phone, and LinkedIn data when available.

What schools did Femisola A. attend?

Femisola A. holds Bachelor Of Science - Bs, Health Services/Allied Health/Health Sciences, General from Mount Royal University.

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