Fendy Wu Email & Phone Number

Taiwan

2017.08-Present: IT Department Management 2019.10-2021.06: Project Manager of SAP ERP implementation2019.01-2019.12: Project Manger of global CPQ implementation2017.01-2018.02 : Project Manager of global Salesforce implementation2016.10-2017.12 : Project Manager of company websites2017.01-2017.07: Project Manager of customer care center process (quotation to logistics process) improvement 2016.08-2016.12:Project Manager of global budget planning and actual control implementation

SHL group is the world’s largest designer, developer and manufacturer of advanced drugdelivery systems. Fendy is responsible for continuous improvement of business process andIT system implementation within group companies. Major tasks include: Lead department representatives to complete business analysis tasks: process flowmapping, user requirements collection, terminology consolidation, and etc. Conducted workshops and interviews to achieve stakeholders’ expectation. Verified and validated user requirements between users and system’s capability. Conducted ERP vendor selection sessions: Workshops, Interviews, and systemevaluation. Initiated SAP ERP implementation.

Taipei City, Taiwan

Trend Micro is the global leading antivirus company, Fendy acted as the system owner forMicrosoft Dynamics-NAV ERP system, Salesforce, and Homebuilt business applications.Major tasks include: Responsible for project status, quality, and resource control. Report to sponsorsand stakeholders periodically. Inspire teamwork across users, technical team, userexperience team, and quality assurance team. Conducted system design documentation, executed testing script, and verifiedtesting result to ensure project objectives are achieved. Ensure system performance and continuous improvement of system capabilities.

Taipei City, Taiwan

Taiwan Mobile is a leading telecommunications company in Taiwan offering services –covering mobile, fixed-line, cable TV and broadband. Fendy executed whole project lifecycle of Oracle ERP financial modules. Major tasks include: Project objective confirmation, required domain knowledge study, requirementcollection, system design, programming, testing, and go-live. The project waslaunched successfully. Vendor management: ERP consulting firm and outsourcing development team.

Taipei City, Taiwan

USI Group consists of seven companies in the core petrochemical industry, which arepositioned in the upstream and midstream areas of the industry. Fendy acted as ITconsultant and system analyst to implement information technologies (JDE ERP, BI) intogroup companies. Major tasks include:  Traveled between Taiwan and China to launch JDE ERP go-live successfully. Provided on-site support at group companies. Conducted system training sessions for users.

Education record

Master Of Business Administration