Fenise Dunson Email & Phone Number

Silver Spring, Maryland, United States

Silver Spring, Maryland, United States

Develop and maintain key relationships with staff in student services at 4YR institutions to support CollegeTracks scholars attending those schoolsDevelop workshops, programming, and other resources to support 4YR students in meeting their academic and career goalsInform 4YR Success Coaches of challenges facing students at 4YR institutions, as well as share resources and information to support 4YR Success Coaches in their work.

Washington D.C. Metro Area

Coach a caseload of college students and monitor the progress of students through Success MilestonesProvide one-on-one college and career coaching to students about the entire college transition, matriculation, retention, and financial aid processesWork individually with students to develop and maintain a comprehensive degree completion plan by utilizing CollegeTracks’ Success ToolsMeet with college students on campus or virtually each semester to assess the status of their academic, financial, and career goals and provide supportFacilitate workshops to provide college readiness skills training to studentsServe as an advocate for studentsWork closely with students to identify and deal with potential barriers to academic and personal successDevelop program events to foster a strong student cohort community and program cohesivenessCreate and manage behavioral “nudges” to ensure student engagement and program participationDevelop and maintain collaborative relationships with students, college administrators, counselors, professors, staff, community groups, and CollegeTracks staff and volunteers to support student developmentCollect and input student data into CollegeTracks’ Salesforce database system to track student performance, program activity, and student outcomesUse Salesforce reports to identify students for interventions and opportunities and to manage communicationServe as CollegeTracks program champion with target colleges and broader communityIdentify potential opportunities for collaboration with CollegeTracks staff, university administrators, campus departments, and other groupsProvide information and reports as needed, for grant applications, other funding/collaboration opportunities, and special projects

Baltimore, Maryland, United States

Howard County, Md

Columbia, Maryland

Adjunct faculty member hired to teach specific course(s) in First Year Experience on a part-time basis. As an instructor, my primary duty is to convey the course material so that students can attain the instructional objectives of the course.• At minimum I am obligated to the college is to fulfill the requirements specified on the contract issued each semester and comply with the college's procedures and regulations set forth. • This course teaches Successful Learning Strategies – This course uses a student-oriented approach to the mastery of learning. • Students are actively involved in learning several study techniques, including memory, note-taking, reading, test-taking, and critical thinking. Students also study time management, diversity, stress management, and career planning.

Varies

*Provides for instruction of students by following instructional plans and materials and presenting them using instructional techniques which meet the needs of all students. *Provides an atmosphere and environment conducive to the intellectual, physical, social and emotional development of students. *Supervises students in a variety of school-related settings and activities. Monitors and evaluates student performance. *Follows required procedures and practices.

Columbia, Md

As Office Administrator I work with the President/CEO and staff to accomplish the Foundation’s mission by ensuring the accurate and efficient management of internal operations. The duties include:• Records management, Extensive donor relations, • accounting procedures, review financial statements, reconciling monthly activity, assisting in executing the annual organizational budget, and monitoring cash flow. Ensuring that accounting department requests are resolved and communicated in a timely manner to internal and external parties. • Extensive vendor management. • Measure productivity and goal achievement to determine areas needing cost reduction and program improvement, • Extensive board of directors support, correspondence, meetings and events scheduling, and marketing support; • Managing grantee/grantor relationships and disbursement requests. Maintaining archival and administrative files.

Columbia, Maryland

♦ Performed company and project administrative duties including: prepare and send correspondence, maintain paper and electronic files, arrange and coordinate meetings, travel needs, etc.; ♦ Answered and process phone calls, faxes, emails, mail, etc. in a professional and timely manner; ♦Prepared and edit correspondence, reports, contracts and other documentation in electronic and printed form; ♦ Provided research via phone, print, library, Internet, social media, etc.; ♦ Maintained marketing and sales records and track prospect/client relationships using Outlook and Salesforce.com; ♦ Evaluated vendors, clients, products, services and other alternatives using a variety of techniques; ♦ Assisted project manager(s) with satisfying client engagements as needed; ♦ Made sales calls to target prospects, coordinate appointments and follow up; ♦ Performed accurate bookkeeping and assistance for satisfying payables and expediting receivables and preparing project requisitions using QuickBooks Pro and Excel; ♦ Assisted in Principal's industry association and personal matters (appointments, purchases, etc.);♦ Other duties and responsibilities as reasonably needed or requested.

Rockville, Md

• Assist students in all aspects of the financial aid process by delivering accurate, up-to-date information in a calm, polite, professional demeanor. • Answer questions and provide support to students via email, telephone and various other communication methods. • Follow up with Prospective and Continuing Students via e-mail, message board, telephone, chat, and various other communication methods. • Perform complex financial aid processes, such as creating estimated award letters, clearing C-Codes, verifications, and dealing with overlapping loan periods, transfer credits, repackage aid for a new award year, determine student eligibility, etc. Acquire, enter, edit, and update Student Data in various internal and external systems• Use CampusVue, Excel and all other Microsoft Office software to process documentation and other procedures• Consistently use federal databases to clear C-Codes and other challenges, daily assisted students with completing the FAFSA and connected them to the IRS when needed to obtain tax documentation• Attend required training sessions to maintain access to federal databases and to follow all Standard Operating Procedures• Meet assigned productivity goals and various other duties as assigned • Maintain telephone coverage during assigned hours, including answering inbound calls from students and internal customers and making outbound calls for various purposes.• 80% of daily activities are student facing to assist in completing documentation or explaining our process• Deliver presentations to students regarding financial aid and student loan management

• Performed complex financial aid processes, such as creating estimated award letters, clearing C-Codes, performing verifications, and dealing with overlapping loan periods, transfer credits, repackaged aid for a new award year, determine student eligibility • Acquired, enter, edit, and update student data in various internal and external systems. Review and resolve issues that affect the timely disbursement of financial aid funds Electronic transmission of ISIR, Pell and loan data files to Department of Education Monitor • Identified and resolve defects on quality assurance reports, Approve student financial aid funds in CampusVue• Attended required training sessions. Follow all Standard Operating Procedures. Meet assigned productivity goals• Followed up with Prospective and Continuing Students via e-mail, and telephone. Successfully work with all student servicing departments to provide the best customer service• Successfully worked with all student servicing departments to provide the best customer service

• Delivered instructor lead, computer based job readiness training modules for a national nonprofit organization, in various locations in Indiana& Illinois for adult learners returning to the workforce• Adhered to curriculum modules that cover Internet Usage, Basic Computing, Online Job Search techniques, in an interactive, hands-on environment, highly organized • Moderated using unique presentation skills taught adult learners, extensive knowledge of Microsoft Office Applications, Windows operating systems and the Internet• Coordinated all course evaluations/student assessment and traveling to various training destinations for three to four day workshops

Illinois

• Directed business development efforts to provide students with job opportunities, that included partnering with companies to fill open positions with our upcoming graduates, selling the value of acquired interns, externs and full time employees through our department, met with employers, hosted employer events, made cold calls and secured assistance for mock interviews• Achieved graduate career placement rate of 85% or higher per year to reach corporate benchmarks• Increased student contact by 65% over 10 week term• Supervised four career advisors, trained new advisors across the regional campuses on departmental processes/procedures & student chatabases resulting in increased employee retention• Initiated and managed interdepartmental student programming and planned campus activities based on needs assessment from faculty and program directors• Created office procedures including resume databases to help with office coordination and administration

Illinois

• Taught courses in college writing, communication techniques and basic computing,• Managed a classroom size of 25 -30 per class, • Received 90% or higher on course evaluations from both education director and students,• Developed relationships with students that enabled me to assist with retention efforts,• Established and served on the retention steering committee that resulted in creating an active student mentoring program and positively affected attrition results,• Noted for presentation style, course delivery and meeting objectives as well as developing instructor advisory committee with all program directors to assist Career Development Services with student and graduate employment• Graphic design student club advisor

* Created a curriculum for older adult patrons for basic computer classes, taught twice a week* Performed internet research for patrons and monitored computer labs, provided senior based information sessions on various topics and concerns

Student Assistant: Worked in Career Services, Health Sciences, Minority Studies and Student Support Services as student assistant researcher. Completed large database for marketing purposes, assisted students in women's center and career center, created focus groups and performed interviews for action research data. Continued to assist Student Support Services and the IU Foundation with research after graduation.

Bachelors Of Afro-American Studies & Org. Communication

Education record

Education record

Master Of Education - Med

Master Of Science (Ms)