Maria Fernanda Calderon Quintana Email and Phone Number
With over a decade of experience in project management, consulting, and customer service, I am a certified Scrum Master and Product Owner who excels in leading diverse, cross-functional teams to deliver high-quality results. My career has spanned real estate, tech startups, and consulting, giving me a well-rounded skill set and a strong foundation in Agile methodologies, stakeholder management, and process optimization.I thrive in dynamic, fast-paced environments, managing multiple projects simultaneously and ensuring that all deliverables meet or exceed expectations. My ability to communicate effectively across all levels of an organization has been key in building strong client relationships and fostering team collaboration. I’m skilled in resource planning, timeline management, and budget oversight, with a proven track record of implementing innovative solutions and workarounds to meet challenging requirements.My passion for serving others drives my leadership approach—I focus on mentoring, empowering, and bringing out the best in my teams. I’m dedicated to continuous improvement, both professionally and personally, and I believe that success is best measured by the positive impact we leave on those we work with.Currently pursuing a degree in Business Administration, I am also co-developing a technology startup aimed at transforming healthcare in my country. I’m excited to connect with like-minded professionals and explore opportunities where I can leverage my skills to drive impactful projects and deliver exceptional value.
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Senior Administrative Assistant Event PlannerRocheHeredia Province, Costa Rica -
Executive Administrative AssistantDoc-Knock Jul 2020 - PresentCosta Rica
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Jr. Software Implementation AnalystMckinsey & Company Jul 2021 - Aug 2024Costa Rica -
Practice AdministratorMckinsey & Company Oct 2018 - May 2020Costa RicaResponsible for managing the workflow of the team. This involves working and coordinating with team members within organization research and acting as the first port of call for Org questions, coming from consulting teams, be involved in scoping of requests, clarifying doubts, managing process around communicating with consulting teams, setting expectations around deliverables and timelines and allocating work to available researchers. -
Consumer Services Associate IiExperian Jun 2016 - Nov 2017Zona Franca America HerediaAssist consumers to understand, review, dispute their credit report with Experian, the credit bureau. Also had a side job as communication specialist inside Experian department, in charge of creating flyers and banners of inside activities and events. -
Supervisor De OperacionesVialinx Sa Nov 2015 - Jun 2016Zona Franca AmericaManaged and Coached around 27 agents in their daily tasks as customer service representatives. Basic tasks: assist customer moving their services to point a to point b, as well as retained the services if they wanted to cancel. -
Mobility And Workplace Services Central America Service, L1 Support – Grupo BimboHewlett Packard Enterprise Aug 2014 - Feb 2016Ultrapark 1Soporte tecnico L1 para mercados en Mexico, Estados Unidos, latinoamerica y España.Subject Matter Expert (SME) -
Technical Support AgentHewlett Packard Enterprise Aug 2014 - Feb 2016Answer calls from clients who need help with their computers, electronic devices, solve cases of blocked passwords, work with Active Directory, Outlook and other applications necessary for their work. -
Oficial De Servicio Al Cliente Y VentasBac San Jose Feb 2014 - Jul 2014
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Sales AgentStartek Feb 2012 - Jun 2013
Maria Fernanda Calderon Quintana Skills
Maria Fernanda Calderon Quintana Education Details
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Business Administration And Management, General -
New Horizons Costa RicaComputer Technology/Computer Systems Technology -
Clinical Nutrition/Nutritionist -
Liceo Regional De FloresEducación Secundaria
Frequently Asked Questions about Maria Fernanda Calderon Quintana
What company does Maria Fernanda Calderon Quintana work for?
Maria Fernanda Calderon Quintana works for Roche
What is Maria Fernanda Calderon Quintana's role at the current company?
Maria Fernanda Calderon Quintana's current role is Senior Administrative Assistant Event Planner.
What schools did Maria Fernanda Calderon Quintana attend?
Maria Fernanda Calderon Quintana attended Lead University, New Horizons Costa Rica, Universidad Hispanoamericana (Cr), Liceo Regional De Flores.
What skills is Maria Fernanda Calderon Quintana known for?
Maria Fernanda Calderon Quintana has skills like Customer Service, Sales, Technical Support, Customer Satisfaction, Customer Support, Financial Analysis, Multi Tasking, Microsoft Word, Outlook, Microsoft Excel, English Spanish, Work Very Well With Others.
Who are Maria Fernanda Calderon Quintana's colleagues?
Maria Fernanda Calderon Quintana's colleagues are Axelle Gijssels, Carlos Cunha, Adil Mehmood, Fernanda Mantovani, Thet Shwe, Michael Johnson, Marine Majoros.
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