Fergal Grant Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

28/29 Sir John Rogerson'S Quay, Dublin

- Achieving High Sales Targets in Fast Paced Retail Environment- Expert Knowledge of Telecommunications Industry- Expert Knowledge of Telecommunications Technology - Internal Communications Skills for Large Corporation- Face to Face Customer Service- Management of Daily Retail Finances for Store- Staff Training- Experience Using Various Network Software Programs

Tallaght, Leinster, Ireland

County Dublin, Ireland

- Leading and motivating the sales team to ensure that they consistently deliver their targets. - Supporting the Store Manager in taking actions that drive the business forward. - Championing superior customer experience in store; ensuring that the sales team are advocates for our brand and technology giving every customer a WOW experience. - Providing on the floor coaching and supporting the sales team to use ideas and solutions in a targeted approach to meeting customer needs, ensuring that their expressed and underlying needs are satisfied- Coaching and developing a team of highly motivated and target driven sales assistants. Assuming full responsibility and accountability of the Store and team in the Store Manager`s absence Heavily involved in the day to day people operations such as rotas, holiday approvals, monitoring absenteeism etc- In the delivering of store operational KPI`s for your store and team on areas such as stock, audits, mystery shop etc. and ensure your store is fit to trade everyday.- In all store operations and administration to ensure that we follow through on our commitments to the customer.- Ensuring the store is fit to trade every day by taking accountability for stock, cash, security, data and assuming full and accountability in the Store Manager`s absence.

Sir John Rogerson'S Quay

-Implementation of internal communications business plan-Assisting in the planning & coordination of internal O2 events (awards ceremony and conferences)-Leading and/or assisting on production of numerous internal publications (newsletters, intranet communications, videos)-Generation and results analysis of interdepartmental surveys-Project coordination and management (example: Increasing the level and effectiveness of internal communication within the entire O2 Telefonica Company)-Administrative and clerical duties (filing documents and dissemination of information)

- Submitting weekly article ideas- Writing and submission of multiple articles per week- Editing- Proof- reading- Conducting weekly interviews in both face-to-face and over the phone scenarios- Image Procurement and Editing

General bar staff dutiesManagement of Daily takings on individual barStock ManagementCustomer Service

Ma, Political And Public Communication, 1St Class Honours

Activities and Societies: Throughout my time in both Dublin City University and Griffith College Dublin I worked as a journalist.

Bachelor Of Arts, Journalism, 1St Class Honours

Activities and Societies: College Magazine - Sub EditorJournalism and Visual Media Journalism Online and Sports Journalism Editing.