Robert Ferguson is a professional in their field. Colleagues describe them as "It has been a pleasure working with Robert. His approach is very customer focused, taking the measures to understand your business in order to truly develop partnerships in creating business value for both IT & LOB, horizontally working across your business helping customers with ServiceNow platform." and "I highly recommend Robert. He was our ServiceNow account exec and was instrumental in guiding us on our journey. He is genuinely interested in helping his customers achieve the best outcome. His customer focus approach made him a valued partner in our implementation. He spent time with us to understand our business and advise us on our path. Our situation involved a parent company and two service providers, and working on all of our behalfs, he helped broker a better understanding across our business. It was indeed a pleasure working with Robert. I always felt he had our interests at heart. His recommendations of implementation partners to interview were invaluable. With his involvement, we were able to maximize the business value for IT and our business line."