Office Administration, Refrigeration and Logistics

* Prepare role advertisements, application assessment and candidate shortlisting.* Coordinate and organise interviews and assist in employee reference checks.* Input employee data and maintain files.* Schedule all assessments in the United States and Australia and coordinate training and development activities for candidates.* Generate reports and other documentation as required.* Support the HR team in delivering and implementing great service satisfaction.* All administration duties associated with the HR generalist function.

Administration Assistant - Kings Transport* General administrative duties within a transport and logistics environment.* Assisted in the planning and distribution of driver routes on a daily basis.* High level of communication with both internal and external stakeholders.Contact Centre Representative - Hy Quality Services* Provided a high standard of customer service to external stakeholders.* Adhered to the Privacy Act in regards to customer information.* Updated customer information in the company database.* Assisted customer's with product information.

• Assimilated and prepared operation, maintenance and KPI-based reports for management and sales personnel. • Oversaw the training and supervision of contract employees and built strong relationships when involving the team regarding new marketing and design concepts for the company.• Processed and created receipt invoices/purchase orders, processes for procedure manuals within the department, annual audits of company assets along with the daily maintenance of the database system using SAP.• Communicated extensively with the internal/external stakeholders with keeping them abreast of corporate business.• Assisted in marketing and design concepts for commercial refrigeration, which resulted in a Gold and Silver Award (2014/2015) and increased sales of branded product. Key Accomplishment: Assisted in the implementation and training of staff in the new B2B information system that improved the logistics process by reducing the amount of manual handling involved when organising the placement of commercial refrigeration.

• Provided exceptional customer service in a busy and fast paced twenty-four hour establishment, meeting the requirements of a mystery shopper on two occasions.• Maintained awareness and knowledge of process and procedures in relation to workplace health and safety and security regulations.• Team involvement when implementing and meeting business objectives.• Assisted in conducting site orientations and inductions with new employees.Key Accomplishment: Successfully managed stock control and merchandising to increase product sales during promotional periods.

• Administratively handled travel arrangements, transcription of minutes, scheduling of conference rooms and conducted phone screening interviews of potential candidates.• Utilised software applications Taleo and MYOB to manage candidate and client information, invoicing and process payroll.• Created and input job advertisements on SEEK.Key Accomplishment: Acquired knowledge of the recruitment process to assist senior consultants in managing workloads.

• Sole support when handling customer inquiries, data entry of account information, ordering and purchasing office materials as well as filing, mail sorting and archiving of business documentation.• Utilised QuickBooks accounting software to create purchase orders, sales invoices, and process payroll.Key Accomplishment: Utilised knowledge of Microsoft Office applications to create various spreadsheets and other business documentation for better efficiency.

* Conducted cold and warm outbound phone calls.* Communicated with a broad range of clientele.* Operated a computer based survey program. Key Accomplishment: Successfully met required weekly KPI’s.

• Provided extensive phone and face-to-face communication when liaising with company stakeholders.• Utilised organisational and time management abilities to ensure contractors and construction sites received supplies in a timely manner.• Managed payroll, quotations, purchase orders, sales invoices and the filing and archiving of important business documents.• Compiled presentation and product information for sales representatives, scheduling conference rooms, travel arrangements, and other administrative support as needed. Key Accomplishment: Facilitated and introduced a new document management system which freed up office space, making for the efficient management and access of business documents.

Provided exceptional customer service to a diverse range of clientele while adhering to the responsible service of alcohol and gaming.Managed the running of a busy bar autonomously and as part of a team.

Provided exceptional customer service to guests within a four star rated resort.Adhered to the responsible service of alcohol while working in a fast paced bar and restaurant environment.