Fermin Saldana Email & Phone Number

San Antonio, TX, US

Texas, United States

• Responsible for key accounts within the Enterprise vertical
• Strategic account planning and business development to drive account growth
• Works with C-level executives
• Helps execute on Non-Disclosure and Master Sales Agreements to secure client business
• Partners with vendors and fulfillment partners to secure bid pricing agreements
• Works with clients, vendors, and product teams to provide an accurate forecast of products

San Antonio, Texas Metropolitan Area

Led the service team which covered Austin, San Antonio, and the Hill Country areas. Helped shape the direction of the conpany's third-party support services including the after hours support team. Created support plans to better support the existing Captivate clients and really learn how they prefer to be serviced. Created a process for transitioning a.

San Antonio, Texas Metropolitan Area

-Increased client accounts and memberships through direct marketing, proactive/reactive client visits -Worked directly with Services Manager to create plans for increasing business -Helped lead our service technicians to be more efficient and provide “legendary” client experiences -Attended leadership planning meetings with owner, senior leadership on the.

San Antonio, Texas

Sales Excellence:Spend time selling side by side to support increase in sales proficiency and sales confidence of Certified Advisors in Home TheaterIncrease sales performance in Premium TV, Audio, and accessories through customer engagement and salesBrand Standards:Enhanced focus on merchandising, POG integrity & functionality through store.

San Antonio, Texas Area

• Provide a seamless experience for Best Buy clients as the single point of contact for all In-Home Design consultations and projects
• The In Home Design Sales Manager is responsible for relationship selling inclusive of pre-calls, site visits, expert consultation to provide solutions for the unique needs of each client, and bringing projects to.
• Create solutions which may range from Home Theater, Appliances, Audio/Video, Computers, Routers, Wireless Devices, Furniture, Gaming Consoles, Lighting, SmartHome Powered by Vivint Security systems, D-I-Y security.
• Serves as the General Project Manager for all In-Home Design projects.
• Work closely with leaders in all product and service categories (Geek Squad services, Magnolia Design Center, Pacific Kitchen, Best Buy Direct, and Store leadership) and acquires expertise across the Best Buy portfolio.

San Antonio, Texas Area

• Develop long term client partnerships based on integrity with a defined value through a detailed understanding of the clients' corporate objectives and business requirements
• Prospecting using LinkedIn Sales Navigator, Salesforce, cold calling and in-person networking events
• Prospecting new partners in related service offering to provide a seamless solution for existing and new clientele
• Solution selling related to Managed IT Services, IaaS (Infrastructure-as-a-Service), SaaS (Software-as-a-Service), Colocation and Cloud services

• Provide world-class customer service for existing accounts/clients
• Generate new business for the company through networking, follow-up and prospecting new clientele. Creating commercial residential and business-to-business solutions
• Consultative sales and building a book of business of clients and partners
• Self-manage customer relationship management and pipeline creation and management
• Creating a vision for the client through art-of-the-demo and store tours
• Work with design and project management team to build custom solutions for clients.

San Antonio, Texas

• Manage all aspects of the customer experience within their respective area through all touchpoints with Best Buy inside and outside of the store
• Engage customers using selling skills to build complex, connected solutions while maintaining a balance of high velocity and high service
• Overseeing the acquisition and management of complex multi-phase projects that require constant communication and follow-up
• Responsible for coaching sales team to ensure a high level of sales and job proficiency
• Ensure quality performance and development conversations occur consistent with company rhythm
• Responsible for providing clear direction and communications on sales priorities, plans, and goals within their specialty areas

• Responsible for providing system design and sales proposals to affluent to clients seeking premium consumer electronics solutions
• Provide a premium level of service to clients by having several work hours per week scheduled out in the field, traveling to the customer's home to perform advanced level consultations in order to evaluate needs, build.
• Build a book of business with direct marketing and building relationships with builders, architects, interior designers and local Best Buy stores.
• Open and close the store tasks list and point-of-sale systems
• Provide daily recap to market leadership
• Manager on duty when the General Manager is not available

• Provide world-class customer service for existing accounts/clients
• Generate new business for the company through networking, follow-up and prospecting new clientele. Creating commercial residential and business-to-business solutions
• Consultative sales and building a book of business of clients and partners
• Self-manage customer relationship management and pipeline creation and management
• Creating a vision for the client through art-of-the-demo and store tours
• Work with design and project management team to build custom solutions for clients.

• Provide world-class customer service for existing accounts/clients
• Generate new business for the company through networking, follow-up and prospecting new clientele. Creating commercial residential and business-to-business solutions
• Consultative sales and building a book of business of clients and partners
• Self-manage customer relationship management and pipeline creation and management
• Creating a vision for the client through art-of-the-demo and store tours
• Work with design and project management team to build custom solutions for clients.

San Antonio, Texas Area

• Coach employees around legendary customer service
• Build relationships with customers
• Provide product knowledge
• Provide Art of the demo presentations
• Offer Best Buy and Geek Squad services
• Merchandising for the designated department

B.A., Political Science, English Communications

Activities and Societies: Freelance contributor for the Rattler NewspaperPolitical Science, English Commmunication

Education record

Activities and Societies: National Honor Society, Who's Who Among American High School Students