Fernanda Borges Email & Phone Number

• Coordinated and managed all post-alcohol sales processes for the 4th largest company in Brazil with total annual sales of R $120,600,000,000.• Successfully implemented of an automated sales system, improving the accuracy in numbers and reducing internal processing time from 14 days to 3 days.• Collected, cleaned, organized, and analyzed data and prepared data models, using insights to interpret findings and translate analyses into business recommendations.• Oversaw and supported the internal audit process, including data review and comparison, meeting assistance, and report building.• Led the automation of all sales data in the department, creating compelling dashboards and KPI reports to provide comprehensive insights and recommendations to executive leadership and internal stakeholders.

• Provided administrative support to staff members and internal stakeholders in the commercialization of electric energy for the main electrical distributors in Brazil.• Answered and routed incoming phone calls to the appropriate recipient, taking accurate and details messages as needed.• Delivered outstanding customer service to visitors and customers, providing accurate information in response to questions and efficiently resolving any issues.• Interfaced with vendors, contractors, and professional services personnel to assist in operational procedures such as receiving orders, providing instructions, and overseeing their work.• Supported event planning by making logistical and travel arrangements and assisting with event execution.

Bachelor'S Degree, Business

Certificate, Sales And Marketing Education

Bachelor'S Degree, Business Administration And Management, General