Fernanda Leao is a Building High-Performance Customer Support Teams since 2016 👩‍💻 at Close. She possess expertise in customer service, customer support, tech support, leadership, research and 7 more skills. She is proficient in Spanish. Colleagues describe her as "It is challenging to articulate just how indispensable Fernanda was as my second-in-command. Without her, I would not have achieved any of the accomplishments I had at Willa. Prior to my arrival, Fernanda single-handedly managed the entire customer success team. She handled hiring and onboarding new team members and adeptly devised temporary solutions to address the ever-changing challenges within our environment. When I assumed my role, Fernanda's leadership in tackling day-to-day… Show more"