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Fernanda Sousa Email & Phone Number
Head de Customer Success
at
emy
1 work email found
@emy.education
2 phones found area 713
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Head de Customer Success
Location
Salvador, Bahia, Brazil
Company size
Who is Fernanda Sousa? Overview
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Quick answer
Fernanda Sousa is listed as Head de Customer Success at emy, a company with 12 employees, based in Salvador, Bahia, Brazil. AeroLeads shows a work email signal at emy.education, phone signal with area code 713, and a matched LinkedIn profile for Fernanda Sousa.
Fernanda Sousa previously worked as Head of Customer Success at Emy and Head of Operations at Cubos Academy. Fernanda Sousa holds Graduação, Business Administration And Management, General from Universidade Federal Da Bahia.
Company email context
Email format at emy
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{first}.{last}@emy.education
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AeroLeads found 1 current-domain work email signal for Fernanda Sousa. Compare company email patterns before reaching out.
Profile bio
About Fernanda Sousa
I have a bachelor degree in Business Administration at Federal University of Bahia (UFBA) and also a postgraduate program (MBA) in Digital Business at the University of São Paulo (USP). I have over 5 years of experience in the tech companies and startups.Out of these, approximately 4 years have been dedicated to leadership roles, managing customer experience and education teams. Additionally, I have experience leading leaders, contributing to the strategic and operational development of teams.I am passionate about working in innovative, dynamic, and ambitious environments, especially in organizations committed to creating transformative solutions for society.Beyond my interest in learning languages (I am fluent in Portuguese, English, and Spanish), I enjoy playing the guitar in my free time.
Listed skills include Trabalho Em Equipe and Marketing.
Current workplace
Fernanda Sousa's current company
Company context helps verify the profile and gives searchers a useful next step.
Emy
9 roles
Fernanda Sousa work experience
A career timeline built from the work history available for this profile.
Head Of Customer Success
Current- Create, implement, and monitor customer success strategies- Monitor performance indicators (KPIs) of the department- Manage strategic relationships with key clients- Participate in strategic decisions involving the product, in collaboration with the CEO and other Heads
Aug 2024 - Present
Head Of Operations
CurrentManagement of the Student Experience team and the Educational team, which together operate as the Operations department of Cubos Academy.Responsibilities:- Make strategic decisions for the company in collaboration with the CEO and other Heads.- Monitor the KPIs of the company and the department.- Directly address high-complexity challenges faced by the.
Feb 2024 - Present
Head Of Student Experience
Management of Student Experience team. We're responsable for:- Select students for the Income Share Agreement (ISA) Program- Build a meanful and life-changing experience for our students- Career orientation and employability
Jan 2022 - Apr 2024
Operations Manager
Management of all the operations of Cubos Academy's courses, incluinding student relationship management and support to instructors. I am also responsible for selecting the best students for our scholarships and for our Income-Share Agreement (ISA) program.
Dec 2020 - Jan 2022
Soft Skills Instructor
Teaching Soft Skills topics, such as Time Management and Teamwork, in tech courses at Cubos Academy
Jul 2020 - Dec 2021
Junior Analyst - Student Experience
Management of courses at Cubos Academy; student and teacher support; scholarship selection process; student experience management
Jan 2020 - Nov 2020
Sales Intern
Responsible for negociating with leads and cold calling possible new clientes
Mar 2019 - Dec 2019
Marketing Intern
Social media management, customer satisfaction monitoring, client relationship management, and active client prospecting for an investment office accredited by XP Investimentos
Dec 2017 - Jul 2018
3 education records
Fernanda Sousa education
Graduação, Business Administration And Management, General
Graduação, Business Administration And Management, General
Master Of Business Administration - Mba, Digital Business
FAQ
Frequently asked questions about Fernanda Sousa
Quick answers generated from the profile data available on this page.
What company does Fernanda Sousa work for?
Fernanda Sousa works for emy.
What is Fernanda Sousa's role at emy?
Fernanda Sousa is listed as Head de Customer Success at emy.
What is Fernanda Sousa's email address?
AeroLeads has found 1 work email signal at @emy.education for Fernanda Sousa at emy.
What is Fernanda Sousa's phone number?
AeroLeads has found 2 phone signal(s) with area code 713 for Fernanda Sousa at emy.
Where is Fernanda Sousa based?
Fernanda Sousa is based in Salvador, Bahia, Brazil while working with emy.
What companies has Fernanda Sousa worked for?
Fernanda Sousa has worked for Emy, Cubos Academy, and Act Investimentos.
How can I contact Fernanda Sousa?
You can use AeroLeads to view verified contact signals for Fernanda Sousa at emy, including work email, phone, and LinkedIn data when available.
What schools did Fernanda Sousa attend?
Fernanda Sousa holds Graduação, Business Administration And Management, General from Universidade Federal Da Bahia.
What skills is Fernanda Sousa known for?
Fernanda Sousa is listed with skills including Trabalho Em Equipe and Marketing.
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