I am a reliable, results-oriented professional with a positive attitude and passion for exceptional customer service and cooperation with other people, looking for a new job opportunity to connect my experience to new challenges. With a postgraduate in Clinical Training in Gestalt Therapy and a Community Services diploma, I have a strong understanding of the challenges people face with depression, anxiety, drug addiction, homelessness, mental health issues and relationship struggles. In addition, I am able to provide high-quality support, to build capacity and resilience in people's lives. I am recognised for my ability to study the environment and find simple solutions to complex problems. With a solid ability to understand emotional situations and provide support to others, I am confident that I can add considerable value to a motivated team.KEY EXPERIENCE & KNOWLEDGE• Proven experience delivering a holistic therapeutic approach, helping different customers with different needs.• Vast experience dealing with people with body image issues, lack of confidence and self-esteem.• High competence establishing a collaborative and positive relationship with vulnerable people, helping them identify, link, and coordinate support in their local communities, build skills, overcome barriers and achieve goals.• Strong ability to offer excellent telephone and online services, providing information and emotional support to people with different needs.• Able to help people with issues such as anxiety, depression, self-esteem, relationship difficulties, changes in pregnancy, obesity, among others. • High capacity to provide ongoing individual and group therapy counselling sessions, conducting psychosocial and mental health assessments, carrying out brief interventions.• Experience in administrative activities, such as managing documents and information, organising processes and updating data in the system.• Experience providing written information, by website or email, answering all customer queries.