Fernanda Souza

Fernanda Souza Email and Phone Number

Aspiring IT Student | Computer Science Enthusiast | Skilled in Programming, Administration, and Excel @ Farrier & Draper - Bar & Restaurant
Fernanda Souza's Location
Dublin, County Dublin, Ireland, Ireland
About Fernanda Souza

Fernanda Souza is a Aspiring IT Student | Computer Science Enthusiast | Skilled in Programming, Administration, and Excel at Farrier & Draper - Bar & Restaurant.

Fernanda Souza's Current Company Details
Farrier & Draper - Bar & Restaurant

Farrier & Draper - Bar & Restaurant

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Aspiring IT Student | Computer Science Enthusiast | Skilled in Programming, Administration, and Excel
Fernanda Souza Work Experience Details
  • Farrier & Draper - Bar & Restaurant
    Assistant Manager
    Farrier & Draper - Bar & Restaurant Oct 2023 - Present
    Dublin, County Dublin, Ireland
    ● Staff Management: Assist in recruiting, training, and supervising bar staff. This includes bartenders, barbacks, and sometimes servers. The Assistant Bar Manager may also be involved in scheduling and managing staff shifts.●Customer Service: Ensure that customers receive excellent service. Address customer complaints or concerns and maintain a positive atmosphere in the bar.●Inventory Management: Monitor and manage the bar's inventory, including ordering and restocking supplies. This involves keeping track of alcohol, mixers, garnishes, and other bar-related items.●Financial Management: Assist in budgeting and financial planning. This may involve monitoring sales, controlling costs, and contributing to the development of pricing strategies.●Bar Operations: Oversee the day-to-day operations of the bar. This includes opening and closing procedures, maintaining cleanliness and organization, and ensuring that all equipment is in working order.●Compliance: Ensure that the bar complies with all relevant laws and regulations, including health and safety standards and alcohol licensing requirements.●Menu Development: Collaborate with the Bar Manager in creating and updating the drink menu. This may involve developing new cocktails, pricing strategies, and promotions.●Training: Provide ongoing training to bar staff on customer service, drink preparation, and other relevant skills. Stay informed about industry trends and best practices.●Event Coordination: Plan and execute special events or promotions, such as happy hours, themed nights, or parties, to attract customers and boost sales.●Collaboration: Work closely with other departments, such as the kitchen or management team, to ensure seamless coordination and communication within the establishment.
  • Thunderroad Cafe
    Bar Manager/ Duty Manager
    Thunderroad Cafe Feb 2022 - Present
    County Dublin, Ireland
    ●Team Leadership: Recruit, hire, train, and supervise bar staff, fostering teamwork through communication and mentorship. Set expectations, conduct evaluations, and implement training to enhance skills.●Beverage Program Management: Curate a diverse drink menu, develop signature cocktails, and manage inventory efficiently.●Customer Service Excellence: Maintain high customer service standards, address inquiries, and ensure a welcoming atmosphere.●Financial Responsibility: Manage budgets, control costs, maximize profitability, and monitor transactions for accuracy and security.●Regulatory Compliance: Adhere to alcohol regulations and maintain cleanliness and safety standards.●Marketing and Promotion: Plan and execute marketing campaigns and collaborate on effective promotional materials.●Inventory Control: Implement systems to track stock levels and conduct regular audits.●Operations Oversight: Ensure smooth daily operations, handle customer complaints professionally, and manage vendor relations.●Training and Development: Train staff in mixology, service, and safety, keeping updated with industry trends.●Strategic Planning: Collaborate with the management team on long-term goals, business strategies, and growth initiatives.
  • Thunderroad Cafe
    Bartender
    Thunderroad Cafe Aug 2019 - Aug 2022
    Dublin, Condado De Dublin, Irlanda
    A skilled and personable Bartender with a passion for crafting exceptional drinks and providing memorable customer experiences. I excel in mixing cocktails, wine service, and beer knowledge. I possess strong customer service skills, ensuring patrons enjoy a welcoming and enjoyable atmosphere. Proficient in maintaining cleanliness, safety, and regulatory compliance while maximizing sales and customer satisfaction.●Mixology: Proficient in crafting a wide range of cocktails with precision and creativity, consistently meeting and exceeding customer expectations.●Beverage Knowledge: In-depth understanding of various alcoholic and non-alcoholic beverages, including wine, spirits, and craft beers.●Customer Service: Exceptional interpersonal skills, focused on creating a positive and engaging environment for patrons.●Upselling: Proven track record in promoting specials and upselling premium products, contributing to increased revenue.●Inventory Management: Expertise in maintaining bar inventory, including ordering supplies, tracking stock levels, and minimizing waste.●Regulatory Compliance: Strict adherence to alcohol regulations and responsible beverage service, ensuring a safe and compliant environment.●Cleanliness and Organization: Commitment to cleanliness, sanitation, and organization behind the bar, contributing to smooth operations.●Team Collaboration: Effective team player, capable of working seamlessly with colleagues to provide efficient and top-notch service.
  • Capitol Lounge
    Barback
    Capitol Lounge Dec 2018 - Aug 2019
    Dublin, County Dublin, Ireland
    ●Bar Support: Proficient in stocking bar supplies, including glassware, liquor, mixers, and garnishes, to facilitate efficient service.●Assistance to Bartenders: Capable of assisting bartenders with tasks such as filling orders, preparing ingredients, and cleaning glassware.●Cleanliness and Organization: Committed to maintaining a clean and organized bar area to ensure smooth operations and compliance with health and safety standards.●Team Collaboration: Effective team player, capable of working closely with bartenders and other staff members to provide excellent service.●Efficiency: Able to work quickly and efficiently, especially during busy shifts, to ensure prompt service to customers.●Customer Focus: Dedicated to creating a positive and welcoming atmosphere for patrons, contributing to their overall experience.●Adaptability: Quick to adapt to changing circumstances and willing to take on various tasks to support the bar's needs.

Fernanda Souza Education Details

Frequently Asked Questions about Fernanda Souza

What company does Fernanda Souza work for?

Fernanda Souza works for Farrier & Draper - Bar & Restaurant

What is Fernanda Souza's role at the current company?

Fernanda Souza's current role is Aspiring IT Student | Computer Science Enthusiast | Skilled in Programming, Administration, and Excel.

What schools did Fernanda Souza attend?

Fernanda Souza attended Cct College Dublin, Dorset College Dublin.

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