Fernanda Spencer Email & Phone Number

Brisbane, QLD, AU

Brisbane, Queensland, Australia

• As the Export Logistics Coordinator at BlueScope Distribution, I have effectively managed and streamlined export operations, ensuring timely and accurate delivery of shipments while fostering strong relationships with.
• Change Management: Led the initiative to streamline the export documentation process, transitioning from a manual system to a more efficient internal solution. This project reduced administrative errors, minimised.
• Digital Archive Register: Designed and implemented a digital archive register, organising physical documents and significantly reducing handling errors and staff time.
• Customer Process Improvement: Conducted an audit for PT DSI, a major export client, and identified process improvements that enhanced efficiency, reduced errors, and strengthened client relationships, positioning.
• Relationship Management: Established relationships with multiple 3PL providers, leveraging extensive export experience to identify cost-saving opportunities and enhance operational efficiency.Role responsibilities:
• Arrange and schedule containers, coordinating air and sea freight shipments, and manage all export documentation.

Australia

In this role I am responsible for ensuring that all export documentation is drafted and executed to the highest standards. My role also includes providing analytical reports, handling client inquiries, and collaborating with the laboratory to meet workflow and analysis requirements. In addition, I maintain the accuracy, up-to-dateness, and security of data.

Sydney, Australia

• In my role as Manager - Import/Export and International Customer Service, I managed new client acquisition, operational logistics and financials, and customer service. I successfully implemented new clients, managed.
• New Client Acquisition
• Manage credit applications and contract setup/implementation
• Maintain CRM system entries and conduct regular reviews
• Operations
• Coordinate orders for export via air and sea freight

Sydney, Australia

• Financial Management:
• Conduct regular bank reconciliations to ensure accurate financial records
• Maintain and update supplier information
• Perform regular stock take of company assets and buffer materials
• Create and enter stock requisition
• Generate customer quotes and provide management reportingCustomer Service

Sydney, Australia

Diploma, Customs Broker

Dangerous Goods Acceptance By Air, Limitations - Class Of Dangerous Articles - Identifications Shipping Names - Packing;Labelling;

Documentation, Logistics, Materials, And Supply Chain Management

Pricing For International Success, Logistics, Materials, And Supply Chain Management

Managing Your International Freight Risks Course, Logistics, Materials, And Supply Chain Management

International Payments & Documentary Letters Of Credit Course, Logistics, Materials, And Supply Chain Management

Export Procedures And Documentation, Logistics, Materials, And Supply Chain Management

Diploma - Business Administration (Legal), Business Administration And Management, General

Certificate Iii, Business Administration And Management, General