Orientação geral nas áreas das unidades nas relações de consumo.Gestão e atuação estratégica no tratamento das apropriações de atividades em demanda alta.Estabelecimento e controle de procedimentos e rotinas visando o cumprimento de prazos.Indentificação de processos judiciais e encaminhamento ao setor responsável.Atendimento e elaboração de reportes periódicos à diretoria;Elaborar relatórios, planilhas e gráficos da área, compilando dados para acompanhamento sob orientação;Manter atualizados controles administrativos de sua área de atuação, desenvolvendo estudos e efetuando levantamentos, análises, apontamerntos, conferências e cálculos na realização de atividades administrativas.

Análise de atividades administrativas e financeiras, garantindo eficiência e qualidade nos processos.Gestão de fluxo de caixa, contas a pagar e a receber.Participação ativa em projetos de redução de custos e otimização de processos administrativos.Elaboração de relatórios financeiros detalhados para análise de desempenho da empresa.Suporte aos contratos, garantindo a otimização dos recursos financeiros.Participação ativa em negociação dos prazos de pagamentos, assegurando conformidade com as normas.Senso analítico para contribuir com a melhoria constante dos processos e entregas.

Coordenação de atividades administrativas e financeiras, garantindo eficiência e qualidade nos processos.Elaboração e análise de relatórios gerenciais para embasamento de decisões estratégicas.Gestão de fluxo de caixa, contas a pagar e a receber.Participação ativa em projetos de redução de custos e otimização de processos administrativos.Elaboração de relatórios financeiros detalhados para análise de desempenho da empresa.Coordenação de processos de compras, garantindo a otimização dos recursos financeiros.Participação ativa em auditorias internas e externas, assegurando conformidade com as normas.Senso analítico para contribuir com a melhoria constante dos processos e entregas de cobranças, otimizando a saúde financeira da empresa.

Responsável pela organização de arquivos e documentação relacionada a departamento pessoal.Suporte à contabilidade na folha de pagamento, descontos, benefícios, férias, recolhimento de contribuições.Elaborei relatórios financeiros mensais para análise de desempenho e viabilidade.Gerenciei documentação, processos de admissão e demissão, incluindo entrevistas, dinâmicas de grupos, rescisões e homologações.Fluxo de ponto eletrônico, horas extras, prestação de serviço remoto ou telefônico, para esclarecimento de dúvidas.Realizei conciliação bancária e controle de despesas em sistema financeiro. Controle de contas a pagar e a receber, análise de documentos e faturamento de notas fiscais.

Prospecção e consultoria de relacionamento de clientes, para venda dos cartões de crédito Bradesco. Acompanhamento dos resultados, atuando intensivamente no controle diário das vendas efetivadas e gestão de carteira de clientes.Proatividade em buscar novas oportunidades de negócio e fidelizar clientes existentes.Habilidade em identificar necessidades dos clientes e oferecer soluções personalizadas.Conhecimento em técnicas de vendas e atendimento ao cliente para garantir satisfação.Experiência em negociação e fechamento de vendas para alcançar metas estabelecidas.

Coordination and supervision in the prospection of clients and regional sales of the company's services, in order to meet the stipulated goals and expansion of the businesses in the region, market monitoring, detecting business opportunities, capturing and visiting potential clients, technical visits, presentation of proposals, contract closing follow-up, marketing, post-sale treatment.

Accompaniment in the planning of projects and works, fulfillment of scope and deadlines according to quality parameters. Collection of the execution of the services, ensuring compliance with the schedule. Feeding in the analysis system of indicators and deadlines. Establishment of the quantities and specifications of the materials, equipment, resources and inputs required to carry out the implementation activities. Participation of periodic meetings to analyze goals, parameters and guidelines to optimize execution. Responsible for logistics assistance, contact with suppliers to purchase materials, uniforms, EPI, EPC, invoice control, filings and operational reports.

Development of administrative activities for the preparation, maintenance and updating of the strategic planning of the team of the Courses and Supplies sector. Formation of lectures to solve conflicts, evaluating each sector. Development of Action Plan. Elaboration of supplier registrations, budgets, support in the development of new projects.

Execution of the routine tasks of the personnel department, within company rules and relevant legislation. Payroll assistance and other matters related to the employment relationship. Issuance of monthly reports with payroll data for accounting and cost control purposes. Preparation and control of employees' point cards. Receipt, registration of new employees and updating of professional portfolios. Updating the registration forms. Control of the distribution of the Single Ticket. Follow-up of vacation schedules, periodic exams, admission and removals, periods of experience in contracts. Control and distribution of necessary uniforms and equipment for each sector. Conducting a shutdown interview. Registration of job vacancies in partner job sites, screening of resumes, recruitment and selection of personnel according to the profile for each job.

Organization and registration of documents of accounts payable and receivable, verifying their conformity. Collection, conference registration of customer data. Elaboration of cash flow considering the monthly budget forecast. Execution of bank reconciliation and comparison with financial flow activities. Verification of payments and receipts from suppliers and customers. Performance in the area of ​​credit and collections of defaults. Inclusion / exclusion of credit protection agencies. Submission of second copies of Tax Notes. Elaboration of a personal development plan for the employees in the search for continuous development, through schedules of specialization training and professional qualification.

Financial support of the company within the Condominium, issuance of second-hand tickets of condominiums via the system, control of electronic invoices of suppliers and services, registration of requests for assistance to outsourced employees, control of outsourced contracts and condominium services, maintenance , cleaning, gardening. Telephone services, preparation of minutes of meetings, inventory of equipment, quotations and purchases of materials. Support in the agenda of events, reservations and uses of common spaces of the condominium. Elaboration of Notices. Scheduling of loads and discharges, scheduling changes, receiving correspondence and orders.

Control of accounts payable and receivable, receipts and payments of invoices of suppliers and services, issuance of electronic invoices, tax calculations and payments, bank deposits, preparation of weekly reports and result sheets. Support for fleet control of vehicles, mileage control, refundable values, purchase and sale of raw materials.

Performance in the management of maintenance services in general. Attending service desk to customers, generating orders of services, collection of customer requests, avoiding delays and pending services, preparation of monthly management reports, control of preventive maintenance schedule and corrective analysis. Preparation of check lists, material quotations, supplier registration, billing of material invoices and outsourced services, documentation and archiving of data, support to the personnel department of the headquarters in closing of point card, absenteeism, in the appointment of overtime and control of periodical exams.

Customer service, call posting and analysis of complaints through the control of entries and exits of service orders, quotations of materials, scheduling of meeting rooms, convention center, inspection and monitoring of quality indicative of outsourced service , cleaning and maintenance, air conditioning, locksmith, electronics, and building maintenance.

Reading of the Diário Oficial, tracking and forwarding the legal processes of registered customers, customer service, capture of new customers and eventual collections of defaults. Sending of direct mail, requests for purchase of general office supplies.