Fernanda Souza Email & Phone Number

• Responsible for internal communication and events for headquarters, factory, and regional offices, as well as corporate social media;• Management of internal communication, digital and HR service channel teams;• Responsible for the communication of initiatives from the Inclusion and Diversity Committee;• Involvement in global communication projects, employee and customer experience initiatives developed by the Schindler Group (Switzerland);• Content and communication management for leadership;• Support in the execution of socio-cultural sponsorships and community relations;• Support in crisis management and press relations;• Measurement of the department's results and implementation of the action plan;• Relationship with suppliers, budget planning and control.

• Management of internal communication tools, such as intranet, newsletter and bulletin board;• Content development (Portuguese/English);• Organization of internal events (year-end party, 40th-anniversary celebration, open doors, coffee with the president, and others);• Development of audiovisual productions and coverage of events (press conferences, sales conventions, product launches);• Communication planning for the HR area (talent retention programs, competency reviews, leader-employee dialogue, leadership programs, integration, and onboarding of new employees);• Execution of Environment and Quality of Life campaigns;• Key achievements:- Creation and communication planning for the launch of the talent program;- Support in the construction and dissemination of the Employee Value Proposition (EVP) to employees;- Creation and implementation of a project to improve internal communication channels, contributing to increased visibility for the Communication department.

• Involvement in global communication projects in the Information Technology sector;• Organization of internal events and training for key users;• Process review and maintenance of the Knowledge Base for the support team;• Key achievement: Planning and execution of an internal communication campaign for the launch of a new portal of information technology services and products for employees.

• Execution of communication campaigns in South America;• Development and updating of content (Portuguese, Spanish, and English) for internal communication channels;• Support in creating visual identity and coordination with agencies;• Key achievement: Employee engagement and promotion of a humanized view of the IT solutions area.

• Support for sales team and customer relationship;• Development of motivation and engagement campaigns for sales force, creation and organization of marketing materials for place, and communication with suppliers and agencies.

• Internal support and user relationship;• Maintenance of computers (hardware);• Installation and software updates.

Bachelor'S Degree, Public Relations

Postgraduate, Public Relations And Strategic Organizational Communication Management

Bacharelado, Comunicação Social, Relações Públicas