Fernanda Guedes Email & Phone Number

Adelaide, SA, AU

Adelaide, South Australia, Australia

Responsible for managing and ensuring product quality, addressing warranty claims and conducting failure analysis.Key responsibilities:- Investigated and assessed returned products with complaints, identifying the root causes of failures.- Documented data on defective products and produced detailed reports for the quality team.- Collaborated with.

Adelaide, South Australia, Australia

Responsible for managing received funds and granting credit to clients, ensuring compliance with the company's financial policies.Key responsibilities: - Managed received funds and granted credit to customers, ensuring compliance with the company's financial policies.- Conducted credit score analyses to evaluate the viability and risk associated with each.

Adelaide, South Australia, Australia

Responsible for providing assistance with the warehouse's daily demands in terms of inventory and logistics.Key responsibilities: - Assisted in daily warehouse operations. - Received and inspected goods for quality and completeness, organising stock and ensuring efficient storage. - Prepared items for delivery by scanning codes, verifying addresses.

São Paulo, São Paulo, Brasil

Responsible for managing teams and results of the offboarding operation for landlords and tenants of properties rented through the platform.Key responsibilities: - Monitored and analysed customer experience and retention performance metrics, identifying areas for improvement in operational processes, implementing new procedures to enhance efficiency and.

São Paulo, São Paulo, Brasil

Responsible for managing teams and results of the closing operation for buyers and sellers of properties purchased through the platform.Key responsibilities: - Managed the team and results from three teams in the real estate sales process: the team responsible for assisting buyers and sellers, the team tasked with handling mortgages for buyers, and the.

Jaguariúna, São Paulo, Brasil

Responsible for the team and results of the Spot Purchasing and Contracts Operations in South America Zone (Argentina, Bolivia, Brazil, Chile, Paraguay and Uruguay).Key responsibilities: - Led the spot purchasing and contracts team for the South America Zone, with orders up to 100,000 USD, focusing on ensuring favourable negotiations, high service levels.

Jaguariúna, São Paulo, Brasil

Responsible for research, results and projects to improve the experience of Procurement customers in South America Zone.Key responsibilities: - Created and maintained a customer database for sending satisfaction surveys.- Utilised the NPS methodology to report results in monthly committees.- Implemented projects in collaboration with product teams to.

São Paulo E Região, Brasil

Responsible for purchasing materials and indirect services for South America Zone.Key responsibilities: - Executed spot purchases up to $100,000 for Chile, Paraguay, Bolivia, Argentina, and Uruguay, ensuring strict adherence to procurement policies and procedures.- Negotiated competitive pricing and contract terms with suppliers to secure advantageous.

São Paulo, Brasil

Rotational training in breweries, DCCs and HQ.Key responsibilities: - Participated in rotations across different departments, including Sales, Marketing, Supply Chain, and Operations, to gain a holistic view of the business.- Led and contributed to strategic projects in Procurement that drove business improvement, focusing on areas such as efficiency, cost.

São Paulo, São Paulo, Brasil

Responsible for supporting sustainability initiatives and projects, especially Água Ama (Brazil's first social business).Key responsibilities:- Developed indicators to support the selection and management of water access projects in the Brazilian semi-arid region.- Assisted in communication and marketing actions for Água Ama with the marketing and sales.