Service And Strategy Designer
São Paulo
As an internal consultant in Tech department, I lead and execute projects that solve complex problems with Design Thinking approach and Service Design tools, including discovery of new products.My team is also responsible for driving cultural transformation, facilitating strategy planning throughout the organization and providing learning experiences to develop digital mindset.Raizen is an integrated energy company and is among the largest private business groups in Brazil, being a joint venture of Shell and Cosan.Main Projects:- Led the discovery and cocreation of Digital Transformation Roadmaps for Finance and Legal departments- Led and executed the discovery of a free energy market business model for a new customer segment - Led and facilitated the discovery process for Supply Chain solutions to provide better communication and payment process with transportation companies- Mapped the employee experience journey to identify opportunities and povide backlog for the internal solutions squads