Client - Bank of America

• While awaiting EAD, I learnt web development tools and languages• Assimilated various frontend concepts on Bootstrap, CSS flexbox, and CSS grid and applied them to mentioned projects• Acquired knowledge of Linux, Git, SQL, HTML, CSS, Python through Clarusway Bootcamp• Achieved certifications in Python, ReactJS, Bootstrap, and JavaScript

AEGON LIFE INSURANCE COMPANY• Implemented change requests on Intranet pages using ASP.NET on the backend and HTML/ CSS on the frontend• Gathered new business requirements, provided effort estimations for development, and deployed letters using the Altova StyleVision tool. Successful deployments resulted in recognition from higher executives• Led and trained a team of 5 internal resources to perform production support activities• Collaborated with 8 cross-functional teams - Intranet, 3i infotech FO/BO, Avaya, PB, Karvy, Friends colour, Summit along with client managers, Aegon users and the TCS team to ensure quality production support• Documented standard issues and their solutions in Summit application, for a quick turnaround by the production support team

HEWLETT PACKARD INDIA SALES PVT LTD• As part of production support, interacted with Visa Facilitation Services (VFS) agents worldwide to resolve their queries and requests promptly• Maintained user data and resolved access/ payment issues using SQL

Initial Learning Program/ Training • Training in ASP.NET, SQL, HTML and CSS