Claudia Fernandez Email & Phone Number

Florida, United States

Port St Lucie, Florida, Us

As Senior Manager of Repairs and MRO Sales at Aero Engine Solutions, I lead a team focused on optimizing repair processes, strengthening vendor relationships, and driving cost-effective, timely repairs that meet industry standards. I streamline vendor selection, ensuring higher volume and better pricing with top-performing MROs. I collaborate closely with sales teams to integrate customer onboarding with repair processes and manage all inventory repairs to maintain readiness for future and active sales. My goal is to continuously improve operational efficiency while delivering high quality materiales and top-tier service to our customers.

Miramar, Florida, Us

Recognized for my leadership, innovation, and commitment to diversity, I’m a customer service professional and the primary contact for a diverse portfolio of over 120 accounts. My role centers on not just meeting, but exceeding customer expectations. I collaborate closely with Technical Support, Manufacturing, Regional Sales, Production, and Sales teams to proactively resolve issues and deliver seamless customer experiences.

Miramar, Florida, Us

My daily tasks include preparing customer Quotes with an emphasis on cost efficiency, processing and expediting orders, handling order changes and warranties, monitoring order status, and resolving customer requirements . Success in my role requires forward-thinking strategies to address and resolve concerns, while evaluating account and service histories to identify trends and mitigate future issues using data-driven insights.

Boynton Beach, Florida, Us

My role as a project manager requires an extensive amount of attention to detail. Ensuring our engineered architectural drawings are 100% accurate corresponding with verified field measurements before leaving our facility, Including but not limited to precise material dimensions, listing of individual hardware as needed for the project (screws, hinges, brackets, latches etc.). I am responsible for training team members on product knowledge and structure of listing all components of each project for material to be purchased and manufactured. Ensuring that all drawings and information handed by our customers are accurate in compliance with federal law and communicate with them for any final revisions, modifications or discrepancies. I resolve all issues before finalizing an order and proceeding with production to meeting customer deadlines. Accuracy plays a key role in this business success.

Boynton Beach, Florida, Us

Prepared Quotes for our customers based on provided specifications and Architectural drawings. Made changes and revisions to quotes to fulfill customers expectations on pricing and material. While keeping the highest level of customer service, I remained in contact with distributors and in many occasions followed up with them on quotes for potential releases. Training and Coaching employees became one of my largest strengths and leader of success.

Associate'S Degree, Business Administration And Management, General

High School Diploma, Business Administration And Management