Katherine Fernandez Email & Phone Number

New York, Ny, Us

Montclair, Nj

Responsibilities: Provide administrative support to the Property Manager of RPM Management along with coordinating a successful Social Services program for five Somerset, NJ residential sites. Accomplishments include:- Arrange and coordinate a social services program that is the model for other programs in the company’s portfolio and that has been used by the company to acquire and close future new developments. Programs include job searching training, tax preparation assistance, vaccination station, family programs and others, all achieving 100% participant satisfaction. - Work with an annual budget of approximately $8,000.00 per property, provide interesting, relevant and well attended programs to all residents. Consistently exceeds requirements by providing five times the number of programs required for property residents.- Supervise, train, and coach four social services assistants in property management and program administration to continually increase effectiveness and exceed annual goals.- Coordinate quarterly tenant informational meetings for each property to explain government services, provide management updates, assist in the formation of a Tenant Association and discuss any other empowerment programs. Provide Meeting Minutes for all informational meetings within 48 hours.- Assist the Property Manager by interacting with tenants, receiving tenant complaints and service requests, scheduling general repairs, ordering supplies and addressing other administrative issues which arise out of the day to day operations of the Property Management Department.- Maintain organized records of all site specific activities including but not limited to work orders, preventative maintenance procedures, operational procedures files, and meetings.

Montclair, Nj

Responsibilities: Assisted with the leasing process for 94 affordable housing properties in the Berry Street Commons location by following the RPM screening criteria, all fair housing laws and compliance regulations, and as publicized by Federal, State and local agencies. Additional responsibilities included: - Met with prospective tenants to ascertain leasing eligibility, and discuss the entire leasing process.- Processed 944 applications for the 94 available units. This included collecting pertinent documentation (tax, social security, salary, banking information and birth certificate) and maintaining continuing communication with potential tenants.- Oriented all new tenants following the proper management move-in inspections. This included completing lease agreement, collecting rental deposit and scheduling a move in date.- Assisted in the marketing of the new property by placing advertisements in the newspapers, and designing and distributing pamphlets to the Franklin Township Housing Authority, Franklin Public Library, Senior Center and Social Service Agency.- Interviewed, hired and trained a contractor Leasing Agent.