Fernando Epele Email & Phone Number

New Zealand

⦁ Working as a Sr Network Protection engineer over design and implementation of diverse projects and continuous service improvement.⦁ Troubleshoot of multiple network & security incidents and implementation of service requests.⦁ Cloud and on Premise: Firewalls, WAF, DDoS mitigation, policy management, vulnerability management, Load Balancing, Routing, Switching and other network & security hardware/software tools.

Wellington, New Zealand

- Network operations team leader of a group of 14 network engineers.- Support for 40+ customer network environments.- Technical escalation point from the network operations team and people coordinator.- Supporting diverse provider technologies over Firewalls and Security, Routing, Switching, Load Balancing, Wireless, between others.

New Zealand

Working on projects and operations for Datacom clients. Evaluation, design, implementation and troubleshooting of multi-vendor technologies over Routing, Switching, Load Balancing, Wireless and Firewall technologies.

Buenos Aires, Argentina

• Responsible of networking operations, performance and troubleshooting of a worldwide network distributed in 164 countries. • Working together with diverse company areas to resolve incidents on each country using the model: Follow the Sun to maintain a 24/7 production network.• Resolution of escalated incidents by layer 2 teams and configuration of Data Center technologies: Citrix Netscaler Load Balancers and GSLB, and Cisco Nexus.• Configuration and maintenance of LAN, WAN and VPN technologies: Multilayer Switchs, Routers, Wireless LAN Controllers and network monitoring tools.• Configuration and troubleshoot of WAN optimization controllers: Riverbed Steelhead.• Administration and troubleshoot of server and virtualization technologies: Cloud, DNS and DHCP servers on Windows and Linux.• Network coaching over concepts, best practices, and troubleshooting methods for network operations layer 2 teams distributed in Argentina and India.

Martinez-Bs As

• Responsible of hosting, networking and security operations, performance and troubleshooting orientated to a television and audio services company for on-air services 24/7 for over 18000000 Pan-American customers.• WAN/LAN implementation, maintenance and troubleshoot over Multilayer Switchs, Routers, Wireless LAN Controllers and LAP.• Datacenter network management including cisco ISR, Nexus and ASR technologies. NX-OS, IOS XR, IOS XE.• Design and maintenance of information security operations using Cisco ASA and Fortinet Firewalls, including SSL and site to site VPN, L2VPN, ACL, internet utilization and DDoS attack prevention and resolution.• Troubleshoot configuration and implementation of hosting and virtualization technologies; Cloud, VMware, Exchange, DNS, Active Directory over Windows Server 2012 r2.• Administration of different SNMP and Netflow tools and sniffers for network performance monitoring, incident prevention and troubleshoot.• Responsible of expansion project for Argentina DataCenter Network.

Buenos Aires - Argentina

• Responsible of LAN/WAN design, operation, Information security, performance and troubleshooting orientated to manufacturing, and distribution of consumer electronics and household items company.• Configuration and maintenance of Multilayer Switchs, Load Balancer, Routers, Firewalls, Wireless LAN Controllers and WOC using Cisco, Checkpoint, Fortinet, Riverbed Steelhead, and Citrix Netscaler technologies.• Designed and implemented the whole networking infrastructure of 2 new factory buildings.• Redesigned and implemented the whole networking infrastructure of 3 existing factory buildings and 2 administrative branches.• Administrated a network for 5000+ hosts distributed in 7 production plants, 3 deposits and 4 administrative buildings with over 350+ networking devices.• SLA and performance monitoring with diverse SNMP and Netflow networking tools.• Designed and Implemented SSL VPN, web access VPN and site-to-site VPN.

Argentina

• Responsible for design, operation, performance and troubleshooting of hosting and LAN/WAN orientated to prepaid health and medical company using Cisco, 3Com and Extreme technologies.• Travel all over Argentina for troubleshooting problems and provide networking support for company on a 24/7 basis• Configuration and maintenance of Multilayer Switchs, Routers, and Load Balancers.• SLA and performance monitoring with diverse networking tools.• QoS implementation and monitoring.• Troubleshoot configuration and implementation of hosting technologies; Hyper-V, Exchange, DNS, Active Directory over Windows Server 2008.• Network design and implementation for 10 new branch offices over the country.• Responsible of the Networking systems for over 110 branches distributed around all the country with more than 10000 hosts connected and 130+ ISP engaged links.

Outsourced in Swiss Medical – Call Center• Responsible of the whole IT area of Swiss Medical’s call center leading 2 technicians.• Supervisor of the performance of data and VoIP LAN networks.• Support over software and hardware for desktops, laptops and printers.• Requirement and Purchase management of new assets.• Provided group leadership on many projects, coordinated and wrote appropriate system test plans, and conducted the testing and implementation.• Initiated network enhancements that reduced network downtime from 15% to nearly 0%.• Supported a network of 600+ PCs, laptops and printers, 500+ Avaya IP phones and softphones.

Outsourced in Swiss Medical – Administrative Central Branch• Technical support over PC, laptops, and printers.• Maintained excellent working relationships with users giving phone support and field service in all company areas.• Imaged and re-imaged PCs and laptops as needed using image management software over different versions of Windows operating system and hardware models.• Supported users with all versions of Microsoft Office Suites.• Managed Active Directory of users.

• Technical support over PC, laptops, and printers.• Diagnosed and resolved technical hardware and software issues involving LAN connectivity in all company areas.• Provided answers to users by identifying problems and giving solutions.• Imaged and re-imaged PCs and laptops as needed using image management software on different versions of Windows operating systems and hardware models.• Supported users with all versions of Microsoft Office Suites.

Ccnp

Cisco Certified Network Professional

Ccna

Cisco Certified Network Associate

First Certificate In English (Fce)