• Managed and supported a team that handles billing, collections and contract administration for the project based portion of the corporation consisting of 7 lines of business and 2 operating companies.• Reduced invoicing issues by 10% by collaborating with appropriate parties to resolve and establish procedures/controls to prevent reoccurrence of issues and providing metrics of issues and progress.• Reduced percent of AR over terms by 14% in less than 4 months by transferring collections to my team• Project Manager for the enhancement and automation of the project based contracts and billing system. Eliminated manual processes by 70% and allowed greater visibility to the field of fees and rates.• Integrated Tatum operating company to the project based system. Worked directly with the business and IT to create system improvements to support the new company.• Testing Manager for all areas of Business Services which consisted of coordinating with IT and other areas of the organization on the implementation of the Randstad companies to PeopleSoft.• Prepared complex reconciliations between third party VMS tools and our billing system to ensure time was entered correctly. This report was instrumental in reducing DSO for year end.• Relocated to St Louis for a period of time to transition billing department to corporate office. Worked with their staff to understand billing and come up with ways to integrate with our system. Also created custom billing databases to invoice clients with requirements outside of system capabilities. This reduced time it took to create billing from couple of hours to a couple of minutes.

• Resolved elevated issues; handle special projects, month-end close and auditing of billing reports.• Created new process to ensure that all claim payments over 25% of client’s escrow are pre-funded.• Organized restructuring within the department in anticipation of transition to Georgia.• Obtained a 50% reduction in processing time (from 5 to 2 days) by creating a new process for billing.• Set up the system to transfer accounts for management of funds and assisting clients after conversion• Perform analysis to determine status of escrow account and payments. Analyzed trends to determine amount needed in escrow account to fulfill payment of claims.

• Created comprehensive personalized financial plans and did extensive analysis to simulate all the different factors that could affect a client’s financial situation and analyzed different solutions.