Information Technology Analyst, graduated in Computer Networks from University Estácio de Sá. More than 20 years of experience in the implementation of computer network projects and management of IT Infrastructure (servers, network, security, database. HW and SW) and administration of operational environments. Expertise in diagnosing and solving problems related to data communication, network security, performance evaluation, configuration of network services and data communication system. Negotiation and management of outsourced goods and services contracts. I seek to use my experience in IT problem solving to improve IT processes, tools, services and strategies. International experience at Learning Experience in Silicon Valley (USA), studying the business model of large Startups and Unicónios. Specialties: - Information Technology Management (FGV) - Microsoft Configuration Desktop Support Technician - MCDST - Microsoft Certified Systems Administrator - MCSA