Feroz Ali is a Professional Services Director at Genesys | Driving Revenue Growth & Client Adoption | Strategic Leader & Team Builder | Expert in PS Sales and Delivery at Genesys. He possess expertise in requirements analysis, requirements gathering, business intelligence, sdlc, business analysis and 14 more skills. Colleagues describe him as "I worked with Feroz on multiple customer projects where he was the Professional Services Manager. He managed projects very well by getting the required resources for the team and supporting the team to deliver effectively. He was great at managing the customers by being a great listener hearing customer concerns and following up to resolve any concerns. He also scoped the projects very well collaborating with the team and the customers and managing the required balance to get the contract and get it delivered with positive results. " and "Feroz is a perfect person for consulting and services industry. I have worked with him for close to three years and I have seen him evolve into a very important asset to the organization. He manages situations in a very comfortable manner and he is very open and approachable. All our customers like him for his straightforward yet accommodating nature. He shares his experiences and guides all the team members to collectively improve our customers' satisfaction. I have learned a lot from him personally and professionally, and would work with him again without a doubt!"