Fabio Ferragi Email & Phone Number

State Of São Paulo, Brazil

- Head of both Products and Solution Architecture departments under the Chief Sales Officer leadership.- Responsible for setting up and managing both department structures to deliver more than expected results. - Strong participant on the global company strategy and local sales strategy along with peers.

São Paulo E Região, Brasil

- Creation of the Presales department for technical suport over the sales department activities.- Focus on IT infrastructure projects, being majorly represented by cloud technology projects.- Definition of the major department work methodologies to ensure set objetives of normatization and efficiency.- Construction of strong documentation models to support daily based architect activities.- Implementation of management and automation tools, aswell customization of already available tools, based on the department needs.- Development and monitoring leading to the department emancipation.

São Paulo Area, Brazil

Acting as product manager in the following projects:- Ecommerce Routing: Design of the algoritm that defines the best routing to deliver every day packages received from ecommerces assuring that the routes created are the best cost effective based on the available transport types.- Finance: Management of the whole Financial environment including things as Ledger, Invoicing, Payment Methods Integrations, Communication, Customer Interfaces, and so on.

São Paulo Area, Brazil

Head of Oi Solucoes pra Empresas business unit.• Responsible for the Value Added Services with focus on the Small Business and SOHO customers of Oi.• Over 100k customer base with +35% yearly increase performance over the years.• More than R$15 million on yearly revenue under direct management.• Focus on the business unit strategy with main goals of: Acquire new units, increase ARPU, reduce customer churn and contain product expenses. All goals achieved throughout the years.• Expertise on product management, including but not limited to: Financial Business Plan Analysis, New Sales Channel Development, IT Systems Development Specifications and Project Development Tracking, Development of Marketing Campaigns and General Product Marketing Content, Legal Product Application Analysis (both Customer and Partner related), Solution Partner Selection through RFP Process, Partner Relationship Management and Objectives and Goals Tracking and Analysis.• Indirect leadership of a team of analysts in the business unit.

São Paulo Area, Brazil

Head of iG Negócios business unit, segment focused on SMB and SOHO market.

Responsible for the creation and maintenance of iG Negócios products portfolio, iG product segment focused on SMB and SOHO market.

For three consecutive mandates elected as a representative in the Board of Governours of the association for the maintenance on actual and accurate rules, regulations and internal policies, as for special character approvals of annual budgets and new director appointments.

Responsible for the daily management of the association giving support for department and division directors on the required activities for the well functioning of the association.

Bachelor'S Degree, Information Technology

University, Information Systems

Technical College, Administration/Exterior Commerce