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Ferran Ariño is listed as Customer Care Iberia Manager | Leadership | Data analyst | VoC | Optimization of processes | Strategy | Interdepartmental relations | Payments | Loyalty | Retention at The Knot Worldwide, a company with 804 employees, based in Barcelona, Catalonia, Spain. AeroLeads shows a matched LinkedIn profile for Ferran Ariño.
Ferran Ariño previously worked as Customer Care Iberia Manager at The Knot Worldwide and Customer Care España at Bodas.Net. Ferran Ariño holds Bachillerato from Daina-Isard.
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Como Customer Care Manager con experiencia en liderazgo y estrategias de atención al cliente, he logrado mejorar la satisfacción y retención del cliente a través de una sólida estrategia de Voice of Customer (VoC) y NPS. Mi habilidad para desarrollar y ejecutar estrategias efectivas de servicio al cliente, así como para aumentar la eficacia de los equipos de atención al cliente, me convierte en un líder enfocado a resultados. Mi pasión por liderar equipos y crear una cultura de excelencia en la atención al cliente en cada empresa en la que trabajo, me impulsa a proporcionar un servicio excepcional y a mejorar la experiencia del cliente para lograr el éxito empresarial.
Listed skills include Microsoft Office, Liderazgo, Ventas, Gestion De Ventas, and 3 others.
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Barcelona, Cataluña, España
Management and direction of the Customer Care Iberia team.Develop and improve processes to increase team efficiency andeffectiveness.Identify and resolve customer issues effectively and efficiently,ensuring high levels of customer satisfaction (NPS) aremaintained.Training, loyalty and retention (B2B).Supervise and develop the team, providing feedback.
Mollet Del Vallès
Development and management of the client portfolio with afocus on growth and customer loyalty.Identification of business opportunities and preparation ofcommercial proposals for potential and existing clients.Coordination and management of the relationship withcustomers through different communication channels, includingcalls, social networks, WhatsApp and.
Barcelona Y Alrededores, España
Calendar management for the arrangement of visits for realestate agents in the areas of operation of Barcelona and Madrid.Follow-up and attention to potential customers through calls,email and social networks, with the aim of building loyalty andmaintaining a high degree of customer satisfaction.Identification and resolution of problems in the agenda to.
Barcelona, Cataluña, España
Atención al clienteAsesoramiento de productoRetención de bajasCobro en tarjeta
Other employees you can reach at theknotworldwide.com. View company contacts for 804 employees →
James Anthony
Colleague at The Knot WorldwideAustin, Texas, United States, United States
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Kirsten Francis
Colleague at The Knot WorldwideWashington, District Of Columbia, United States, United States
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Nicolas D'Apice
Colleague at The Knot WorldwideBarcelona, Catalonia, Spain, Spain
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Jake Schlaerth
Colleague at The Knot WorldwideColumbus, Ohio Metropolitan Area, United States
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Austin Zumar
Colleague at The Knot WorldwideWeatherford, Texas, United States, United States
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Debbie Lucas
Colleague at The Knot WorldwideLos Angeles Metropolitan Area, United States
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Samantha Quisgard Langabeer
Colleague at The Knot WorldwideLancaster Metropolitan Area, United States
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Sarah Munoz
Colleague at The Knot WorldwideKyle, Texas, United States, United States
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Ariana B.
Colleague at The Knot WorldwideSão Paulo, Brazil, Brazil
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Cristiane Ornelas
Colleague at The Knot WorldwideGreater Barcelona Metropolitan Area, Spain
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Quick answers generated from the profile data available on this page.
Ferran Ariño works for The Knot Worldwide.
Ferran Ariño is listed as Customer Care Iberia Manager | Leadership | Data analyst | VoC | Optimization of processes | Strategy | Interdepartmental relations | Payments | Loyalty | Retention at The Knot Worldwide.
Ferran Ariño is based in Barcelona, Catalonia, Spain while working with The Knot Worldwide.
Ferran Ariño has worked for The Knot Worldwide, Bodas.Net, Carglass® España, Mk Premium, and Konecta.
Ferran Ariño's colleagues at The Knot Worldwide include James Anthony, Kirsten Francis, Nicolas D'Apice, Jake Schlaerth, and Austin Zumar.
You can use AeroLeads to view verified contact signals for Ferran Ariño at The Knot Worldwide, including work email, phone, and LinkedIn data when available.
Ferran Ariño holds Bachillerato from Daina-Isard.
Ferran Ariño is listed with skills including Microsoft Office, Liderazgo, Ventas, Gestion De Ventas, Proactivo, Lealtad, and Polivalente.
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