Marc Ferro Email & Phone Number

Osseo, Mn, Us

Senior Specialist, Retail Trading.

•Diverse expertise in multiple products including equity and mutual fund trading, investment taxation, and client service resolution. •Educated potential customers on investment options.•Helped people achieve financial independence, leave a legacy, retire on their own terms, develop a sound financial strategy, and provide financial security and peace of mind.

•Profitably managed cross market (futures,options, and bonds) trading and risk management duties for a diverse group of over 100 equity names.•Trusted as one of only two traders at Citibank to operate the controls of their automated black box trading system for the first two years of operation: verified system signals throughout the day, scanned all trades for correct logic, inspected multiple news sources to quickly remove stocks that became irregular due to news, executed trades when signals were optimal, searched for risky trades and adjusted liquidity accordingly concentrating on profitability and disaster avoidance•Initiated many improvements to the automated trading systems including optimizing trading position accumulation, designing and refining hedging strategies, risk management and risk mitigation procedures.•Expanded a successful stock pairs trading of alternative classes by identifying new positions to trade, utilizing new efficiencies, and saving time. This allowed Citibank to increase coverage and helped increase profits. •Served as a Remote Option Specialist. Took shows, made markets, and made trades with brokers on the floor.•Proactively initiated finding, selecting, and evaluating new stock execution venues for Citi that improved execution and reduced cost.•Trusted to tested disaster relocation site yearly.•Inspected multiple news sources on a constant basis. Scanned for important news headlines to quickly share with all traders. Shared all efficiencies I discovered with other traders.

•Risk Manager for a mix of retail, financial and industrial stocks.•Performed all duties of a Risk Manager for floor traders. Managed their positions, set risk limits, and disseminated option values to the traders with constant volatility and skew adjustments.•Assisted a busy risk manager in financial and industrial stocks during 2008 crisis extremely profitably.

•Conducted electronic and open outcry trading profitability, while adjusting values and managing risk.•Wrote weekly reports dissecting other traders' positions. Highlighted their riskiest and their best positions with suggestions for improvements to increase productivity.•Market Maker in options specialist pit on the CBOE.

•Conducted electronic and open outcry trading profitability, while adjusting values and managing risk.•Wrote weekly reports dissecting other traders’ positions. Highlighted their riskiest and their best positions with suggestions for improvements to increase productivity.•Market Maker in options specialist pit on the CBOE.This division was acquired by Citibank in 2004

Chiucago, Illinois Cboe

•Executed option orders through open outcry at a high rate of efficiency and top 15% in turnaround time.•Billed, resolved trade discrepancies, and provided excellent customer service.•Analyzed and made recommendations to resolve customer service issues, business needs, rejected orders, and trade corrections with excellent communication and customer service skills•Excelled at reviewing and releasing electronic trades with speed and accuracy. •Supervised and directed the daily workflow for operations while interpreting procedural, policy and administrative concepts to answer questions and solve problems.•Trained new employees. Provided ongoing coaching/feedback, recognition, development and performance management.•Analyzed and made recommendations to standardized processes and procedures to resolve customer service issues, business needs, rejected orders, and trade corrections with excellent communication and customer service skills..•Handled escalated issues, provided risk oversight and ensured compliance with regulatory requirement.This Division was acquired by Knight Trading in 2002

Chicago, Illinois Cboe

•Executed public customer orders accurately.•Excelled at learning execution, clearing, and customer service procedures that allowed me to manage a new division of this company after only 10 months.I was asked to run a new division's public customer execution desk in December 1998 (KFT DPM).

•Thrived at execution and results in a fast-paced and non-electronic environment where accuracy was essential.•Became the first person in CBOE history to go straight from training into the busiest pit on the floor (the OEX pit).