More than 20 years of experience in the technology market, working as pre-sales and solution architect in information technology companies, assisting in the sales process, positioning myself in a consultative manner and working in design and implementation, in addition to having acted as developer in companies from different segments, such as industry, retail and services.I have experience in observability projects (O11y) working in both legacy environments and new architectures based on containers, running in public and private cloud environments, considering everything from the user experience (EUM), the impact on the business to the management of the entire the technology stack involved, making use of tools that use artificial intelligence to correlate and identify the root cause and predict problems proactively. Expertise in sales projects for NPM, APM, ARM and ITSM solutions.Proven experience with Application Performance Management (APM) and Digital Performance Management (DPM) solutions in the context of observability (O11y), in addition to infrastructure management and monitoring integrating with Business Service Management (BSM) strategies and ITSM solutions. Solid experience in solution architecture, working on projects based on the DevOps culture, working with teams of SREs and developers in their main challenges.Collaborating in FinOps projects, helping with the challenges of planning the financial costs of the cloud and aligning this cost with the value effectively delivered to the business, using solutions such as Apptio Cloudability, Flexera and based on the FinOps Foundation framework.Experience in developing commercial applications in various environments, such as mainframe and distributed environment. Expertise in IT governance projects, development of quality cells, development of monitoring cells and performance diagnosis in mission-critical applications and implementation of business process management solutions.