Francisca Figueroa Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Coordinating Arts exhibitions and Cultural events to promote Hispanic heritage found in the GTA.- Increasing web traffic by 15% and YouTube Subscriptions by 29% by managing multiple projects targeted to different customer profiles to support the organization’s value proposition.- Writing and editing content for different platforms such as social media.

- Directing marketing efforts to migrate performances to online channels leading to over +250,000 views. - Increasing click-through by 4.9% and open rates by 12% by coordinating content efforts for social media and email campaigns.- Increasing followers count by 19% through the development of a digitalization strategy by live streaming performances on.

Toronto, Ontario, Canada

- Managing strategy, optimization, and growth for a portfolio of 6 partners, with 3 being secured in less than a year resulting in a revenue increase of 35%.- Acting as a product marketing lead for our development team. Day-to-day efforts included generating and managing data-driven strategies, market research, and features development as well as creating.

Toronto, Ontario, Canada

- Responsible for overseeing a portfolio of partners and developing and implementing data-driven marketing strategies. - Manage all aspects of event planning and execution, including strategy development, project timelines, venue sourcing, contract negotiations, risk management, full logistical set-up, event flow, and online registration.- Deliver.

- Increased the number of subscribers by 17% and social media followers by 33% between August and October of 2020 by creating and implementing digital marketing and email campaigns. - Drove marketing initiatives through a complete rebrand strategy to increase brand visibility and market performance. - Performed thorough market research to understand and.

- Reduced shift NCRs by 78% by examining incoming materials to assess compliance with quality standards and tolerances. - Decreased packing times by 15% per order by optimizing floor operations. - Enhanced workplace efficiency by following the 5 S lean manufacturing method.

- Co-created and developed strategies to increase the reach and client portfolio, managing over 100 clients’ accounts.- Assisted customers during in-person and over the phone inquiries to 92% of customer satisfaction. - Worked with management and staff to continuously improve processes and develop best practices.

- Addressed customer service inquiries quickly and accurately, with +90% issues resolved to customer satisfaction.- Assisted suppliers and customers to determine service needs, minimizing recurrent inquiries by 86%.- Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot.

- Gathered data from market research to pinpoint municipal governments in need of development and use of the territory. - Assisted in the creation of an organizational database for business development.- Researched market opportunities for the acquisition of projects in different municipalities in the Dominican Republic.

Global Business Management, Business, Management, Marketing, And Related Support Services, Honours

Bachelor'S Degree, Marketing, Honours