Felicia Hilton Bond Email & Phone Number

Chapel Hill, Nc, Us

Assisting members with account needs such as lending, estate planning, account maintenance, account opening, disputes, and more.

Decision and assist members with mortgage, auto, and personal loan lending. Provide members with financial assessments and counseling.Prepare and assist members with tax preparation services. Initiate and process collections efforts on lending products.Track and update insurance for lending products when needed. Assist members with new membership, filing disputes, account maintenance, transaction review and additional SECU needs. Maintain knowledge of SECU products and services to assist members in opening IRAs, estate accounts, education accounts, STC, and etc.Provide notary services.

Process banking transactions for clients such as deposits, payments, withdrawals, and issuing of official checks/money ordersUtilize PC Teller and Client Central to assist clients with fraud disputes, renewal of debit cards, address changes, and other issues Manage, organize and order funds for the use of the vault, ATM, and branchProvide technical support for ATM and replenish funds as neededAssist clients and non-clients in finding necessary products and services through referrals and walk-insCommunicate professionally with customers of diverse backgrounds to provide excellent servicesCollaborate in a fast-paced, team environment to meet deadlines in a timely mannerMulti-task and prioritize responsibilities with analytical and critical thinking skillsDevelop and maintain relationships with clients using strong interpersonal skills

Managed bank deposits, cash and credit transactions, and process membership applicationsProvided customer service to Swarovski clientele in an effective and professional mannerAssisted clientele with locating luxurious gift items or personal gifts of the crystalline naturalProvided customer service in the form of phone and repair orders Maintained exceptional knowledge of products and services to assist overall client experienceAccepted and completed shipping orders to company specificationsArranged and managed merchandise displays to company specifications

Managed registers accurately and effectivelyRecorded and maintain accurate inventory recordsProvided customer service based on company standards

Raleigh-Durham, North Carolina Area

Managed materials in and out of the circulationAnswered questions that require brief consultation of standard in-person and via phoneRecorded and updated library materials into inventory Processed archive items to be digitized for library useManaged library appointments and reserved conference rooms for student, alumni, and faculty useAssisted patrons with the use of library catalogs, databases, and indexes to locate books and other materials

Gathered information for audio bits, editing, and on-air commentaryPromoted and documented concerts, expo and VIP eventsScreened and managed set-up for weekly studio audienceUploaded and created media content including Erica's Dirty 30 show recaps, audio, video, and photographyAssisted with event set-up/break-downs, prize distribution, and crowd control for events such as Taylor Swift concert and 2011 G105 Acoustic Christmas

Managed advertising sales through new partnerships and current clients for the Peace TimesReported and wrote news stories for publication, describing the background and details of events Investigated story leads through research, interviews, experience, and attendance at news, academic, social, and other events

Communicated professionally with customers and provided excellent customer servicePromoted merchandise through persuasive sales techniquesMaintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices