Fidel Chenoweth Email & Phone Number

Arlington, Virginia, United States

Monitor, and report defects through a structured defect tracking process on Azure Dev ops to support continuous improvement across the Qa team. Logging bug reports by customers and working with engineers by Collaborating with product managers, and other quality assurance professionals to verify new features. Improve the QA processes by implementing new tools and testing strategies and Creating and maintaining release notes for product releases

Boston, Massachusetts, United States

Conducting user acceptance testing (UAT) on features developed by engineering teams and ensuring product enhancements meet the criteria to shipEnsuring all existing Paytronix Branded Mobile Applications receive significant upgrades for both ADA conformance and application securityResponsible for App submission in both Playstore and the App storeResponsible for QAing Branded Mobile Applications powered by Paytronix to ensure changes comply with ADA conformance and Application Security standards.Communicate pass/fail on test plans and work closely with the Program Manager and the Mobile Development team to ensure a successful project throughout the 5-month project.

Bethesda, Md

Successfully executed 60+ test cases daily using scripts loaded in testing tool JIRACollaborated with the development team to ensure software defects being resolved in a timely mannerPerformed user acceptance testing on a total of ____ both web-based and mobile-based applicationsEnsured the completion of ___ testing activities within the established timeline and provide the status of testing on a regular basis Captured defects encountered in JIRA test management tool in a timely manner inclusive of the required information

Washington D.C. Metro Area

Analyzed business requirements and software requirement specifications Designed test plan, test scenarios, test cases, and requirement matrices for manual testing using Excel Conducted smoke testing, functional testing, system integration testing, negative testing, and regression testingImplemented and interpret quality assurance standardsCompleted daily and weekly project status reports for the project management team. Created test scenarios and test cases for new enhancements and updatesUsed Team Foundation Server for Defect Tracking

Greater New York City Area

Analyzed Software requirements for the library register system which kept records of all books taken in and out of the system and also new books put in along with keeping records of all fines that students owed.Conducted functional testing, system testing, and regression testingUsed Team Foundation Server for Defect Tracking for the library register systemClosed 96% of trouble tickets on the first call without escalationAchieved a user satisfaction rating of 4.9/5.0 (14% higher than average); consistently logged and monitored ticket status to ensure fast, quality resolution of every issue.