I am a results-driven Virtual Assistant with a diverse skill set in administrative support, project management, and AI tools, offering a comprehensive range of services to help businesses streamline operations and meet their goals. With expertise in digital marketing, SEO, and social media management, I am adept at creating impactful strategies that enhance brand visibility and engagement.Having worked in dynamic environments like Carnival Cruise Lines, I have honed my skills in managing projects from start to finish, ensuring timely delivery and exceeding client expectations. My ability to coordinate tasks, manage schedules, and handle data-driven insights allows me to optimize workflow and ensure efficient outcomes.I am committed to providing exceptional customer service, leveraging tools like Google Workspace, Trello, and Asana to improve task management. If you're seeking a dedicated Virtual Assistant who is adaptable, tech-savvy, and proactive, let’s connect and discuss how I can contribute to your business growth.
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Assistant Beverage Manager (Assistant Bar Manager)Carnival Cruise Lines Apr 2023 - Nov 2023Ensured strict adherence to operational standards, streamlining processes to maintain compliance with local and federal regulations.Coordinated staff schedules and bar events, ensuring the team was efficiently allocated to meet demand while managing calendar appointments and deadlines.Conducted weekly inventory reviews and placed orders, ensuring accurate tracking and alignment with budget restrictions, minimizing excess stock and waste.Managed communication with vendors, processing orders, and negotiating contracts to maintain stock levels within budget while ensuring timely deliveries.Prepared detailed reports on inventory, staff performance, and event success, utilizing data-driven insights to inform decision-making and improve overall efficiency.Monitored expenses, cost reports, and budgets to meet company targets, leveraging financial tracking systems to ensure cost-efficient operations.Facilitated communication between the management team, staff, and clients, addressing concerns, providing updates, and ensuring smooth operations across all departments.Planned and managed the logistics of private events and parties, ensuring all preparations were completed to meet client expectations and company standards.Managed staff training, payroll-related duties, performance appraisals, and duty scheduling, ensuring fair and effective team management.Issued and followed up on maintenance work orders, ensuring operational equipment met safety and quality standards while managing associated administrative tasks.Conducted health and safety inspections, ensuring full compliance with public health and licensing regulations to maintain operational standards.Oversaw the preparation, review, and submission of reports, special function paperwork, and bar requisitions, ensuring accuracy and timely submission.
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Assistant Head BartenderThe Tamarind Group Aug 2022 - Oct 2022Monitored and reported on the cleanliness, condition, and readiness of bar furniture, equipment, and accessories, escalating issues to management for timely action.Coordinated daily operations, ensuring bartenders and baristas completed all opening and closing duties while tracking attendance and absenteeism for reporting to the Head Bartender.Managed stock levels, ordered supplies, and monitored inventory to ensure optimal stock while minimizing waste and controlling costs.Trained new staff on cocktail recipes, customer service expectations, and the correct use of bar equipment, ensuring a high level of service across the team.Ensured guests received exceptional service and maintained customer satisfaction by resolving complaints and addressing service issues efficiently.Ensured compliance with health, safety, and sanitation regulations in all bar operations, maintaining cleanliness and a safe work environment.Conducted regular maintenance checks on bar equipment, coordinating repairs and replacements to ensure 98% equipment uptime.Organized bar-related events, happy hours, and special promotions, driving a 10% increase in customer engagement and retention.Managed bar requisitions and stock movement records, ensuring accurate documentation and timely approvals to maintain consistent par stock levels.Coordinated with vendors for restocking and supplies, maintaining strong supplier relationships and ensuring timely deliveries.
Fidelis Mwangangi Education Details
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Nairobi Bar AcademyProfessional Bar Management -
Carnival Bar UniversityBachelor Of Science -
Dandora Computer CollegeComputer Application -
University Of The PeopleBusiness Administration
Frequently Asked Questions about Fidelis Mwangangi
What is Fidelis Mwangangi's role at the current company?
Fidelis Mwangangi's current role is Virtual Assistant | Administrative Support Specialist | Project Management | AI Tools | Digital Marketing & SEO Expert.
What schools did Fidelis Mwangangi attend?
Fidelis Mwangangi attended Nairobi Bar Academy, Carnival Bar University, Dandora Computer College, University Of The People.
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Fidelis Mwangangi
Actively Looking For A Beverage/Bar Manager Role:Bar Management | Beverage Costing | Menu Engineering | Inventory Management | Brand Management & Activation | Mixology & Bartendingdip. Pro Bar Management.Nairobi County, Kenya -
Fidelis Mwangangi
Nairobi -
fidelis mwangangi
Nairobi
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