- Management of regional customers in the Selective Perfumery channel of the Luxury Division of L'Oréal Brasil, developing the fragrance, makeup and skincare categories;- Development and management of the customers' business plan - Joint Business Plan - together with the internal areas;- Sell In negotiation focused on profitability, maintaining the sustainable growth of the portfolio and total focus on the customer;- Financial management of investments and funds in visibility and commercial actions with customers, aiming at improving ROI;- Development of regional and local partnerships in order to generate excellent consumer experiences and increase campaign conversion;- Construction of the pricing strategy, bringing sales uplift without burdening the P&L;- Management of Sell Out tools, according to Trade Marketing strategies, with the objective of gaining Market Share, exploring the premium positioning of the brands.

- Responsible for the development and implementation of the first online training platform for the Luxury Division of L'Oréal Brasil;- Support in building the division's training strategy for Lancôme, Giorgio Armani, Ralph Lauren, Cacharel, Yves Saint Laurent and Urban Decay brands;- Deployment of the preparation plan for the “Mystery Shopper 2019” point of sale audit, achieving the excellent result of 95% compliance with international guidelines for the Lancôme brand;- Support to the Educators team;- Construction of the training team's work plan, inaugurating a new way of measuring productivity with clear KPI's, in order to give visibility of activities to leadership through dashboards;- Development of the “Training Plan”, according to the strategy, image and concept of the brands at the point of sale, in line with the main campaigns and launches of the innovation calendar for the Travel Retail sales channels, Beauty Specialist, Department Stores and Selective Perfumery;- Construction of the annual training calendar for the main customers.

- Support to the Key Account Manager of the Beauty Specialist channel clients;- Support to commercial activities, focusing on the Sell In of customers;- Management of campaigns and launches in cooperation with the Trade Marketing, Marketing and Sell Out areas;- After-sales follow-up, focusing on service excellence, customer satisfaction and improvement of OTIF KPIs (On Time, In Full);- Development of the new go-to-market strategy for the Makeup and Skincare categories, focusing on clustering points of sale and an adequate mix;

- Identify, analyze and propose improvements in care through analytical capacity;- Focus on customers and the reality of the branch;- Analyze the branch's potential client reports in order to identify better business opportunities.

Undersecretary of Contracts and Material/SECOT

Accounting area