Filipe Lopes Email & Phone Number

State Of São Paulo, Brazil

Campinas Area, Brazil

Campinas Area, Brazil

· Performed test in multiple platforms as: .NET, Drupal 7, Drupal 8, Canvas and Hybris. · Created and executed automated test scripts using Behat (BDD)· Successfully developed and executed test plans, procedures, use cases and test scripts, and provided in-depth analysis to create and rollout new software.· Improved product usability by creating feature enhancement requests, as well as performing systems analysis on existing products where documentation was lacking.· Facilitated Change Control Board meetings, team staff and technical meetings as a key thought leader within the organization.· Maintain cooperative relationships with developers and communicate with both technical and nontechnical stakeholder.· Verified database changes by writing SQL queries, executed the application and data manipulation.· Co-ordinated off-site field tests and demos· Experience in all levels of Testing such as Positive testing, Negative testing, Integration Testing, Functional Testing, System testing, Regression Testing and User Acceptance Testing, Black box testing and Browser testing.· Conducted Metrics analysis and interacted with developers to resolve bugs

Avenida John Dalton

· Upgraded and expanded network systems and their components.· Reviewed logs for all networking devices for unresolved abnormalities and problems.· Communicated with vendors to resolve network outages and periods of reduced performance.· Troubleshot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls.· Completed remote repairs involving software solutions and hardware repairs.· Monitored system logs for all company computers and devices to maximize uptime.· Worked closely with network administrators and server engineers to ensure quality service.

Hortolândia,Sp

· Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.· Created detailed expense reports and requests for capital expenditures.· Ordered and distributed office supplies while adhering to a fixed office budget.· Assisted with event planning, including associated travel and logistical arrangements.· Processed client rebate reconciliation, reporting and check requests.

Areas: NA Disbursements desde nov/2009NA Billing & Disputes – fev/2008 – nov/2009· Ensured order and quote requests were actioned within OM service time frames and when required to meet contractual and IBM requirements· Worked with account teams/requestors regarding requests, and worked with IBM procurement/suppliers· Managed order backlogs· Ensured reports were produced in a timely manner as and when required to meet contractual and IBM requirements· Maintained process and procedure documentation for associated processes.· Performed issue tracking and management.

Campinas Area, Brazil

· Organized and removed online banking files no longer in use.· Executed customer transactions, including deposits, withdrawals, money orders and checks.· Rapidly and efficiently prepared customer and ATM cash and change orders.· Organized, stocked and maintained the teller window area.· Handled various accounting transactions.· Sold cashier's checks, traveler's checks and money orders.· Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.· Advised clients on mortgage, educational and personal loans.· Maintained friendly and professional customer interactions.