Consultancy specialized in high-end software solutions for Demand and Supply Management. Serves FMCG industries worldwide. Its portfolio includes clients such as Coca-Cola, Pepsi, Kimberly Clark, AJE, among others.• I managed customer accounts post-implementation, focusing on maximizing solution usability and customer satisfaction.• Enhancing the design and innovation to existing supply chain solutions involving sales forecast modeling, tactical and detailed production & deployment scheduling, raw material scheduling, statistical safety stock calculation and inventory management. • Leading teams composed of engineers and professional staff in the supply chain area implementing and supporting supply chain planning solutions. • Implementation of S&OP process in dozens of projects globally.• A high level of experience managing large-scale projects involving implementation of complex supply chain planning solutions software and related on-site pre-sales demonstrations. • On-site employee training and developing the appropriate timeline phased detailed project plans.• Leading the review and approval of all project plans, cost estimates and contracts. Identifying sales/business development opportunities with analysis of current business and customer intelligence. Evaluating pricing, project scope, and the contract negotiations for the services provided. • ETL experience, Data Integration and Ddesigning Solutions. Evaluating current business processes and designing future state business processes to maximize benefits based on current trends in the industry and best practices.• Responsible for clear and effective communication with project stakeholders, working with complex topics in a clear and effective manner, simplifying supply chain concepts for commercial, technology and information, and financial areas, generating actionable results in diverse teams.

Company with R$5.5 billion revenue and 12 thousand employees. Second largest Coca-Cola bottler in Brazil, serving 12 states through 12 plants and 35 warehouses.As a Production Planning Manager, I did oversee critical functions across our 12 plants. My responsibilities included:• Leadership of a team of 12 people. 1 coordinator and 11 analysts. General management of Production Planning functions in the respective 12 plants. Creation and execution of a master production schedule and product availability for the 35 distribution centers. Management of supply chain initiatives, development of plant inventory, business plan support, including establishing delivery deadlines and production operation KPI reports.• Analysis of demand requirements and their barriers to successfully achieving production targets, maintaining a production schedule to ensure timely availability of products to meet customer orders. Maintenance calendar, punctual shipments, communication and collaboration to implement continuous improvement processes.• Production and supply planning for plants and distribution centers in the region. Alignment of restricted supply plans.• Management of demand planning, analysis of promotions and financial exceptions to meet business objectives. Product transfers between all facilities and distribution centers. Slow and obsolete inventory management. Activities between Sales, Purchasing, Manufacturing and Distribution as leader of the S&OP process.• Budget and capacity analysis related to production needs, inventories and current assets. Management of raw materials and packaging, integration of finished product stocks with sales forecast. Communication and alignment of expectations.• Development of technological advancement in Planning and Supply Chain System to support the production planning process with accurate and timely information. Implementation of corporate policies at individual locations; strategic and operational planning models.

• Structuring and improving the planning area, establishing and guiding a technical commercialization process for all products in the company's portfolio, as well as a multifunctional product life cycle process to ensure that the company maintains a healthy and profitable product portfolio. This initiative placed Guararapes in a prominent position in terms, referring in innovations implemented in this topic.• Leadership of integrated supply chain planning (S&OP), including portfolio optimization, commercialization, product launch, product life cycle (PLM) and finished product write-off control. Support for demand planning, inventory and operations (production and deployment).• As Operational Excellence project manager, my main responsibility was to manage multidisciplinary projects in the organization, implementing the best planning practices, disseminating best practices in management (PME: Performance Management Execution) through training and workshops across the country with the aim of generating tangible results and sustainable competitive advantage.Notable Achievement: In the first year leading the operational excellence project for integrated planning and S&OP, I leveraged US$1,300,000 in cost reduction by increasing inventory availability while reducing losses in finished products.Notable Achievement: Invited to be a speaker at Estácio University, at Recife campus, for the Logistics technological higher education course, on the topic: “How to integrate the Sales and Logistics areas”. February 2012.Notable Achievement: Invited to be a speaker at the Demand-Driven Value Networks & Integrated Planning Global Workshop, at the Coca-Cola Company in Ratingen, Germany. April 2012.Notable Achievement: Brazilian representative at the Center of Excellence (COE) Functional Leader Meeting Demand & Supply Chain Planning, of the Bottler Investment Group (BIG) of the Coca-Cola Company in Fuerstenfeldbruck, Germany. February 2011.

Commercial Planning and Demand Forecasting:• Expertise in commercial planning and demand forecasting at strategic, tactical, and operational levels.• Coordinated the collaborative sales forecasting process and managed revenue for business plan cycles.Leadership and Process Optimization:• Coordination of a team of 3 analysts. Demonstrated leadership in structuring the area, positioning Solar Coca-Cola (Guararapes Area) as a benchmark in processes and assertiveness in demand forecasting.• Ensured product availability for customers, optimized stock levels, and enabled the supply chain to satisfy demand at the lowest possible cost.S&OP Process Management:• Led and supported the S&OP process, ensuring the execution of operational processes.Provided detailed information on performance indicators, sales forecasts, events, and other matters contained in the demand plan.Notable Achievements:• Developed and implemented the Forecast Tracking® system, a dedicated program for managing the demand forecasting process. This tool improved productivity and is a successful benchmarking practice implemented in other Coca Cola operations.• Led the demand planning team and positioned Solar (Guararapes Area) as best in class in terms of operational forecast results. Recognized in the operational excellence program for BIG (Bottler International Group) as a benchmark for the group’s operations in China, Germany, India, and the Philippines.

Commercial Planning and Financial Analysis:• Conducted commercial planning for the Northeast area branch office.• Conducted analysis of financial viability for pricing promotions and new campaigns, focusing on pricing and payback.Campaign Development and Results Measurement:• Developed incentive campaigns for the sales force and measured their results.Equipment Approval and Supplier Relationship Management:• Approved and homologation for new equipment for network use and managed relationships with suppliers.Marketing Analysis and Management Reporting:• Provided support to staff on marketing analysis, including flow share, market share, and competitor pricing.• Assisted staff with management reporting and analysis of commercial viability for new coverage areas.Database Marketing and Customer Loyalty:• Worked on database marketing routines, selecting and sending mailings to improve revenue and customer loyalty.Churn Reduction:• Implemented strategies that successfully reduced churn.

Team Supervision and Problem Resolution:• Supervised a team of 20 people, addressing issues related to voicemail and SMS platforms, coverage, and interconnection data networks.Cross-functional Coordination:• Served as the interface between the Network Operations Center, Engineering, IT, Marketing and customer service departments.Operational Improvement and Reporting:• Tracked and addressed main operational offenders, analyzing and implementing opportunities for improvement.• Reported service level results from regional customer service in compliance with the Brazilian government regulatory agency (ANATEL).