Senior Real Estate Analyst
Wachovia Settlement Services/Wells Fargo
Jacksonville, Florida
Leveraged mortgage and real estate valuation expertise in review and analysis of appraisals/collateral valuations for compliance with FNMA and lender guidelines, sound appraisal practice, and support of market value opinion. Conducted detailed research and analysis of real estate markets nationwide and properties of all types, including foreclosure/distressed/REO properties. * Retained through all 3 departmental staff reductions prior to shutdown of the company due to Wells Fargo’s purchase of Wachovia. * Promoted within 11 months of hire to Secondary Review Team, a select group of the top performing and most experienced analysts, for analysis of the most complex and unique appraisals. * Rated "Excellent" in Annual Reviews. * Received employment offer from the President of a competing start-up appraisal management company (a former Vice President of Wachovia Settlement Services) based on performance and professional reputation.* Awarded multiple Shared Success Awards from peers and managers for exceptional performance, assistance, and service in a variety of situations. * Contributed to a team of analysts which achieved a Quality Rating of 98.13% (goal 95.5%) and Average Turn Time of 7.07 days (goal 10 days).* Recognized for mentoring and advising newer and less-experienced analysts.* Awarded multiple perfect ratings in Internal Service Measurement Survey by internal and external customers.* From an Annual Review: “Robert goes the extra mile to make improvements. He keeps on top of new developments and finds ways to use state-of-the-art ideas in his work. Robert has had a significant impact on quality in our organization”. * From an Annual Review: “Robert is able to sort through the pieces of complicated problems and separate key issues from unimportant details”.* From an Annual Review: “Robert always follows through and meets commitments to ensure customer satisfaction”.
