* Exceeded monthly membership budget by 25% during my first month that surpassed numbers club has ever achieved pre-pandemic. * Oversees all facets of gym operations, including sales, PT, facilities, group classes, and full spa.

* Cultivated an engaging environment that resulted in a net member gain in Q1 2021.* Grew fitness department by over 200% in sessions serviced and 75% in active clients.* Achieved over 10% year-over-year sales growth within my first three months.* Awarded the #1 location in the company for member experience – overall satisfaction, cleanliness, and friendliness.

* Managed all facets of gym operations in preparation for a new club opening.

* Implemented a new club culture in which staff members felt comfortable voicing concerns and contributing ideas that drove company growth.* Awarded as the #1 sales person in the district and #2 in the company in my first month.* Developed a direct report to become the #1 sales person in the company in his second month.

* Achieved a 35% increase in club revenue year-over-year by boosting new club memberships by 11% year-over-year.* Exceeded my personal sales and fitness goals during my first month as sales manager by utilizing a genuine approach and preaching the value of a healthy lifestyle.

* Project managed both the culinary and marketing aspects of all new product market tests.* Analyzed food, restaurant, and generation trends to enhance decision-making of limited-time-offers and test products. * Project managed the launch of a new restaurant concept by providing menu, training, and operations development. Synthesized recommendations from consulting firms and vendors for appropriate execution.* Analyzed, developed and executed all quantitative/qualitative research and triangle testing.* Managed relationships with vendors and internal team members during concept-formation and execution periods to ensure quality and distribution stock requirements were met.

* Managed store goal of reducing food waste from 13% to 7% for four straights months.* Held supervisory roles in both front and back-of-house. * Maintained high standards in safety & sanitation and complied with regulatory guidelines. * Fostered environment where guests enjoyed exceptional service and motivated employees to deliver their best performance. * Thrived in a fast-paced, team-oriented environment. * Maintained calm in pressured situations and resolved issues in timely manner. * Trained staff on new product promotions.

* Implemented food-prep program, new cleaning procedures, new training program, and an order tracking system. Such initiatives helped foster better communication between staff members which enhanced employee performance and helped build a motivated workforce.* Executed catering, marketing and restaurant operations. * Directed 12 employees and managed P&L, sales, inventory, and cost-controls. * Designed, developed, and executed new menus with original, creative culinary selections.

* Implemented food-prep program, new cleaning procedures, new training program, and an order tracking system. Such initiatives helped foster better communication between staff members which enhanced employee performance and helped build a motivated workforce.* Executed catering, marketing and restaurant operations. * Directed 12 employees and managed P&L, sales, inventory, and cost-controls. * Designed, developed, and executed new menus with original, creative culinary selections.

* Improved brand awareness by implementing marketing strategies researched through a marketing plan and marketing research projects.* Executed all large catering orders to ensure accuracy of products and presentation.* Conducted weekly and monthly inventory and ordering for alcoholic beverages.* Implemented new food knowledge training procedures to provide customers with a quicker and more enjoyable experience.

* Researched marketing needs of Karsh Hagan clientele and worked closely with the creative team to develop new and innovative marketing strategies.* Maintained internal & external communications on the Washoe Medical Center project. Such efforts kept the project organized and focused during the development of their rebranding project.

* Coordinated successful events and programs for residents throughout school year to increase community engagement.* Provided residence support and a safe environment where they can build community.* Created groups' housing assignments, facilitated inventory of supplies for events, set-up, take down, scheduling, and overall organization of event.* Initiated problem solving and complaint resolution for clients.* Designed housing manual - new tracking chart, resident information, and billing balances, to provide residents with a better summer living and a quicker checkout.