My primary job is to design and develop effective online and classroom learning experiences using engaging content, activities and assessments that maximize knowledge transfer and retention. Actually, I go a bit further up the levels of Blooms taxonomy and aim for complete comprehension, application, and synthesis levels for most of my courses. In other words - subject mastery. I often coordinate with a combination of subject matter experts, graphic artists and animators, audio / video crew and other designers. My company’s standard practice is both iterative and agile, most often using a blend of the SAM, ADDIE, and Rapid Prototyping models. Our general technique looks more like an iteratively-adapted ADDIE, however we often begin with a SAM "savvy start," and RP is our storyboarding process of choice. Our designs almost invariably apply advanced knowledge acquisition and memory transfer techniques that reflect our keen interest in current advances in educational neuroscience. In fact, we consider most of our development to be "boundary work" between the fields of cognitive psychology, educational neuroscience and traditional pedagogical / androgogical methodologies.We begin by working with the internal or external customer to identify their instructional goals and the specific needs of their target audience. We then work to plan and visualize the instructional graphics, user interface, and the final product. We conduct instructional research and analysis on learners and the unique aspects of their contexts. We apply the latest in tested instructional design theories, practice and methods to create exercises, activities, and assessments that enhance the learning process. The final product can be tailored to most LMS / LDS systems including those that adhere to SCORM, TinCan and AICC standards as well as those that don’t.

Provide media development and support services for online and campus classes. Provide audio and video production, graphic design, motion graphics and lighting design services in support of various college events and initiatives, including coursework, marketing and process training. Develop and maintain online library resources.

Develop and maintain online curriculum, exercises, exams,rubrics and supporting media for Music Theory I, Music Theory II and Finale Music Notation software courses under supervision and direction of Music Department Chair. Provide online instruction for enrolled students. Provide student scores, status reports reports and grade recommendations to supervising faculty.

Third-tier customer support. Act as liaison between customer (department heads), development and infrastructure teams. Technical writer for support scripts and customer / end-user documentation. Responsible for software packaging and deployment as well as desktop and administration automation (Java, VB, .NET, ASP scripting). Primary Sharepoint administrator and managed Sharepoint documentation libraries. Held creator and owner role of ITIL Incident and Problem Management processes. Consulted with customer and IT representatives on design and implementation of customer-based projects.

Managing Director. Provide vision, leadership and management to the ICT department in support of organizational goals. Ensure continuity / availability of critical systems. Provide daily supervision of IT staff, prioritize and delegate assignments, conduct appraisals. Manage ICT internship program including recruiting, training and staff integration. Manage web media services.