Fiona Bashir Email & Phone Number

New York, United States

 Primary contact point and voice of the company. Remotely performed all my tasks with slack as our office and means of communication with our team and management. Provided product and service information for all the hotels assigned to me. Resolved escalations with accuracy and empathy. Taking Reservations and providing information on room types. .

 Led the business development team according to set objectives. Planned, developed and managed company brand identity and growth. Identified business opportunities for new business leads and potential projects. Prepared organisational documents, business profiles and tender submissions. Business presentation to board of investors for capital funding..

 Established and maintained a professional relationship with clients. Coordinated with various teams so that the customer’s expectations are met. Ensured customer satisfaction in the delivery of business solutions and training. Continued their assessment of a client’s and business objectives. Helped in developing initiatives to increase customer.

 Worked with client managers and project managers to understand and analyse the client requirements.  Presented the client requirements to the design team so as to design and deliver solutions as per client needs.  Participated in design sessions for development of new functionality and for customisation of existing functionality.  Reviewed product.

 Identified and understood role players in each assigned account. Liaised between divisions and customers to efficiently communicate deliveries and eta feedback etc.  Understood each assigned account, with the ability to give regular feedback. Ensured that quotations met specifications as per requirement. Specific objectives set for each account /.