Fiona Bennett Email & Phone Number

Brighton And Hove, England, United Kingdom

Assessing Income Protection claims and making fair and sound technical decisions following the FCA guidelines. Speaking directly with customers to ensure their claim is as simple and straight forward as possible. Helping out with projects and initiatives within the company when needed, to make our processes more robust and innovative.

Lv= Exeter

Assessing death, critical illness, terminal illness and unemployment claims. Responsible for requesting the information we need to financially and medically assess claims and use my experience to make technical claims decisions. Involved in change projects to ensure we kept up with the developing industry. Supported our employee engagement and marketing team and helped train new claims staff and assessors.

Exeter, United Kingdom

First point of contact for customers/relatives etc wishing to make a claim on a policy. Responsible for requesting and receiving a variety of documents that are required to assess each claim. Answering any queries that customers had about their claim, including technically queries and complaints.

Exeter, United Kingdom

Customer services and administration for new business area. Handling high volumes of calls relating to new policies and applications for Protection products.

As And A Levels, Information Technology, Photography, Media Studies, Graphic Design

Gcse, English, Maths, Biology, Business Studies, Sociology

Education record