Fiona Codd Email & Phone Number

Birmingham, England, United Kingdom

School of Nursing, Professional Development and Education Team.Within my current full time role I am an organised administrator who is proficient in a range of software programmes such as Microsoft Office including Excel, Teams Outlook, Power Point and Word.I am currently demonstrating excellent communication and organisational skills and I am able to cope well under pressure due to a large work load. I am currently based at the Queen Elizabeth Hospital but however do some cross site working as required to help support the team. I currently work closely with the Preceptorship/Clinical management development programme and Clinical Induction Senior Educators and they are responsible for providing comprehensive, effective and confidential administrative support to the Non-Medical Education Team.

Birmingham, England, United Kingdom

I am currently responsible for booking appointments and referrals for specific specialties which include: Baby hips (pediatrics) , Andrology (urology) and Plastic Surgery.Booking an appointment requires a process so my daily tasks involved me to use a system called oceano to set it. Each day I receive letters either email or from the pigeon hole it is my responsibility to make that referral into an appointment and booking the appointments into the right clinics with the clinic codes I get given.My job also involves me talking on the phone to patients to confirm their appointments and fill clinic slots and also be a part of a system called ward line which involves me booking appointments for other specialties that are not my own and interacting over the phone with nurses on the wards .The day consist of me being able to priorities my work load to the best of my ability so that my work load runs smoothly

Sutton Coldfield, England, United Kingdom

Part time contracted hours whilst seeking permanent career prospect.The duties include serving delegated customers using an iPad and up to date software, dealing with customer complaints and queries, building and maintaining customer relationships, greeting customers at the door and following the correct procedures to make sure they have a happy presence from the get and also working as part of a team to ensure the work flow goes great. I also deal with cash throughout the shift and have the responsibility of cashing up at the end of the evening. Taking income telephone calls about bookings and general enquires whilst multitasking and using the computer to input bookings or check the booking.

Birmingham, United Kingdom

Part-time weekend and occasional weekdays/holiday time role, working as part of the food and beverage team. I undertook a lot of responsibilities, such as, taking the money and cashing up at the end of the day, greeting customers as they entered the restaurant, answering the telephone. I gained experience in using the computer and software called opera, working within a team, working long hours, especially on busy events and constantly having face to face communication with customers and dealing with their complaints to ensure a positive outcome and excellent customer experience.I also covered the reception desk when members of staff where off sick or busy and this involved booking people in their rooms and taking any payment charges they may have .

Birmingham, United Kingdom

Part time, Saturday role. I was trusted with the sole responsibility of opening and closing the shop and preparing the food for the day. Other duties included prepping all the food from fresh at the start of the day, serving customers, taking money and cashing up at the end of the shift and ensuring the premises were left clean and safe.

Broadcast Journalism

Digital Communication And Media/Multimedia