Senior Business Analyst working on the Connected Experience Program

Senior Business Analyst working on the Transformation Learning Program.

Senior Business Analyst working on the SmartATM & Self Service, Financial Crimes Framework Gap Asia and Project Ariel projects.Worked with key business stakeholders to gather business requirements, conduct business process improvement and develop key project documentation. SmartATM & Self Service: Responsible for coordinating the installation of SmartATMs and Self Service within the branch network, ensuring machines worked on day 1 of installation. Financial Crime… Show more Senior Business Analyst working on the SmartATM & Self Service, Financial Crimes Framework Gap Asia and Project Ariel projects.Worked with key business stakeholders to gather business requirements, conduct business process improvement and develop key project documentation. SmartATM & Self Service: Responsible for coordinating the installation of SmartATMs and Self Service within the branch network, ensuring machines worked on day 1 of installation. Financial Crime Framework Gap Asia: Lead Business Analyst for completing process re-engineering to close regulatory related Anti-Money Laundering gaps within the business.Project Ariel: Senior Business Analyst on the Technology stream of the sale of NAB's NPW Asia business in Singapore and Hong Kong. Show less

Worked on client projects and managed a team of approximately 70 consultants.- Ensured consultants delivered client engagements to a high quality through the management of an internal quality process.- Determined appropriate resourcing for client engagements.- Accountable for performance reviews of consultants, including salary reviews.- Accountable for setting of consultant development plans.- Worked with internal Industry and Account Managers to identify and secure new… Show more Worked on client projects and managed a team of approximately 70 consultants.- Ensured consultants delivered client engagements to a high quality through the management of an internal quality process.- Determined appropriate resourcing for client engagements.- Accountable for performance reviews of consultants, including salary reviews.- Accountable for setting of consultant development plans.- Worked with internal Industry and Account Managers to identify and secure new client engagements. - Led client proposal responses and determined appropriate methodology and approach to meet the client need.- Developed Business Analysis tools, templates and training for internal Business Improvement staff.- Accountable for quality assurance of Business Analysis deliverables across all consultants.- Led multiple internal projects, including process improvement initiatives.- Responsible for the recruitment of Business Improvement resources to meet client demand. Show less

Internal Team Leader for a team of up to 8 consultants and had internal responsibilities including:- Developed the internal Graduate Program which resulted in an increase to the number of graduates the company hired.- Developed tools, templates and training for internal Business Improvement staff.- Completed Performance Reviews and Coaching for team members.Worked as a Senior Business Analyst on multiple client engagements including:- Sensis: OSM Project (October 2013 -… Show more Internal Team Leader for a team of up to 8 consultants and had internal responsibilities including:- Developed the internal Graduate Program which resulted in an increase to the number of graduates the company hired.- Developed tools, templates and training for internal Business Improvement staff.- Completed Performance Reviews and Coaching for team members.Worked as a Senior Business Analyst on multiple client engagements including:- Sensis: OSM Project (October 2013 - January 2014)- Financial Ombudsman Service: Project 500 (July 2013 - October 2013)- Financial Ombudsman Service: Information Management and Reporting Framework (December 2012 - October 2013)- Telstra: NAB Transition and Transformation Program (July 2012 - October 2012)- NAB: Information Loss Protection Program (June 2010 - June 2012)- Department of Human Services (VIC): Roster and Attendance Project (April 2008 - May 2010)- Victoria Police: Review of Workflow and Data Management (March 2008 - April 2008)- NAB: Project Lansdowne (November 2007 - February 2008)- Victoria Police: AREA Data Collection Processes and Practices (September 2007 - October 2007) Show less