Fiona Mccabe Email and Phone Number

I am responsible for delivering our reception program which combines literacy, numeracy and phonics along with a strong focus on social and emotional development. I take pride in providing a stimulating, engaging and above all safe learning environment for the students and enjoy watching them learn and grow within this setting. Working and collaborating with my colleagues I contribute to planning and creating a diverse range of didactic activities and resources to support the children in their academic journey. I am also responsible for managing and overseeing a comprehensive reading program for the children along with tracking and assessing their progress throughout the academic year. I am required to maintain and write individual assessments and reports for each child throughout the year along with conducting parent meetings and presentations.

Throughout my time in this role, I expanded my knowledge and understanding of child development both emotional and physical. I was successful in building strong and trusting relationships with all children under my care and enjoyed seeing them grow and develop. I was a proactive and supportive team player and am conscious to always show respect to all staff working within the school.

Education CoordinatorJan 2014 - Apr 2016 2 yrs 4 mos'RemServ is a leading provider of workplace benefits in Australia and part of the McMillan Shakespeare Group.' Working as an Education Coordinator within RemServ's Sales and Relationships team I was responsible for the daily management, maintenance and overall support of four of our Customer Education Managers' calendars and schedules. My primary task was to organise information sessions for our clients across a broad range of delivery methods including presentations, individual appointments, video and teleconference calling, staff orientations and kiosks. In order to ensure information sessions and activities were well coordinated and effective, I built strong relationships with all key stakeholders, undertook logistical research such as location and travel times, provided prompt confirmation and advertising to clients prior to our sessions and assisted with collating and delivery of promotional and information material. Additionally, I was required to maintain and update a comprehensive database with all session activity and information, upkeep a busy inbox responding to emails on an hourly basis and attend to a variety of ad-hoc tasks. During my time in this role I acquired exceptional organisation and time management skills, effective research skills, relationship building and maintenance skills.

'RemServ is a leading provider of workplace benefits in Australia and part of the McMillan Shakespeare Group.' In my role as Customer Service Administrator I worked as part of a small specialised team primarily responsible for actioning payment requests, the creation of new accounts and account amendments, conducting out bound calls to customers, responding to email enquiries and providing over-the-phone assistance to the Customer Care team. Additionally, I held the role of coordinator for a VIP client which entailed maintaining a VIP inbox, answering in bound calls and conducting out bound calls, invoicing, responding to any incoming enquiries and actioning a variety of requests. This role required me to meet strict targets and KPIs on a daily basis whilst maintaining a prompt level of service.

Whilst employed at Woolworths I worked as both a Supervisor and Service Cashier. My responsibilities included the supervision of other staff members, insuring the front end of the store was operating efficiently and without issue, stock adjustments, customer enquirers including issuing refunds, money handling, self service machine operations and cash register operations.

As an assistant with an Outside School Hours Care (OSHC), working with children aged between 6 and 12, I was in charge of supervising and organizing activities for the children, cleaning and following the set procedure of the centre. I was successful in building strong relationships with the children and developed leadership and motivational skills

As an assistant to the staff, I cleaned, washed and tended to general housekeeping duties. When needed I aided in the care of the children and was entrusted to act as assistant to the Group Leader.