• Coach and clarify key concepts with a class of 15 primary school students on a weekly basis using centre’s enrichment materials; developed interest in students through hands-on activities and educational games• Assess and communicate with parents on necessary support required to improve child’s academic performance

• To develop a clear mental model in restructured hospital care delivery • To manage change by working alongside with TTSH SOC nurses and PSAs to understand the challenges and innovate to lessen the pain points• To provide administrative support such as collating 31 different SOCs workflow to achieve seamless transition into NGEMR

• Conduct swab operations with a team in >100 different dormitories and government quarantine facilities• Supported ground operations including registration together with ushering to enhance systematization; validated lab forms and UTM tubes at end of each operation to avoid misinformation

•Answered >30 patient phone calls at clinic reception daily, addressed inquiries from patients and concerned relatives•Screened and demonstrated systematic approach in handling large volume of patients’ documents, employed interpersonal skills to communicate with >100 patients daily